Complaint procedures
Contracting offices must promptly forward complaints about disability employment compliance to the OFCCP for investigation, ensuring proper handling and recordkeeping.
Overview
FAR 22.1406 outlines the procedures for handling complaints related to the administration of the Rehabilitation Act of 1973, specifically regarding the employment of workers with disabilities. When a contracting office receives a complaint, it must follow agency procedures to promptly forward the complaint to the Director of the Office of Federal Contract Compliance Programs (OFCCP) at the U.S. Department of Labor or to any OFCCP regional or area office. The OFCCP is then responsible for investigating the complaint and developing a complete case record. This process ensures that complaints are handled efficiently and by the appropriate authority, supporting compliance with federal disability employment requirements.
Key Rules
- Forwarding Complaints
- Contracting offices must forward complaints about the administration of the Act to the OFCCP Director or any OFCCP regional/area office, following agency procedures.
- OFCCP Investigation
- The OFCCP is responsible for investigating each complaint and maintaining a complete case record.
Responsibilities
- Contracting Officers: Must promptly forward any complaints received to the appropriate OFCCP office as per agency procedures.
- Contractors: Should be aware that complaints regarding their compliance may be forwarded and investigated.
- Agencies: Must have procedures in place for forwarding complaints and ensuring compliance with the Act.
Practical Implications
- This section ensures a clear, standardized process for handling complaints related to the employment of workers with disabilities.
- Contracting professionals must act quickly and follow proper channels to avoid delays or mishandling of complaints.
- Failure to follow these procedures can result in compliance issues or delays in resolving complaints.