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This Government Contract opportunity from Department Of Homeland Security was posted on January 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

U.S. Immigration and Customs Enforcement (ICE) Investigative Case Management (ICM) and Investigative Analytics (IA) System Modernization

Awarded
ICE_JA-25-0266Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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General Info

Agency

Department Of Homeland Security → Information Technology DivisionView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

(1)

J&A-25-0266 ICE ICM System Support Services Sole Source Justification

PDF8 pagesjustification-and-authorization

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Timeline

PhaseAwarded
Posted

special-notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Division
Contacts2 people available
OfficeWASHINGTON, DC, 20024, USA
Organization / Agency
Department Of Homeland Security → Information Technology Division
View Agency Profile
Office AddressWASHINGTON, DC, 20024, USA
Contacts
Trisha Goldsberry
Joseph Thibault

Full Description

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This notice is to prorivde notification to industry regarding the sole-source procurement to Palantir Technologies of the Investigative Case Management (ICM) and Investigative Analytics (IA) System Modernization.


The purpose of this acquisition is to provide the delivery of a more advanced investigative case management system for ICE, to include the initial delivery and deployment, licensing, Operations and Maintenance (O&M) support, and custom enhancements. ICM is a case management system that plays a critical role in supporting the daily operations of ICE, ensuring critical mission success. The ICM system is integral to ICE’s operations, serving as the backbone for managing and analyzing investigative cases. The ICM system is the official system of record for ICE investigative cases, utilized by special agents, criminal analysts, and support personnel both domestically and internationally. ICM enables users to make connections between subject records across various systems, conduct target telephone and address searches, link to seizures made in other jurisdictions, and connect various cases and organizations through reports of investigations.


ICE also requires systems engineering, quality and process management, testing, system architecture, data management, performance assessment, modeling and simulation, postimplementation reviews, security  management, and systems engineering process support including risk management, continuous process improvement, and configuration management in support of the ICM system. ICE also requires O&M of the ICM infrastructure for enhancements of the product for future releases, as needed.

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