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CONTACT CENTER 411 LLC

UEI: UA6UCH4KXJ58CAGE: 6AU63

CONTACT CENTER 411 LLC is a federal contractor, registered under UEI UA6UCH4KXJ58 and CAGE code 6AU63. It has been awarded $7,436,840 across 3 federal contracts. Primary work spans Computer Systems Design Services. Top awarding agencies include Department Of Veterans Affairs (va).

Contact Information

Registration and classification details

Emailcontact@company.com

Phone+1 (555) 000-0000

Websitehttp://www.contactcenter411.com

Address123 Main St, City, ST 12345

Registration

UEI Code

UA6UCH4KXJ58

CAGE Code

6AU63

Entity Structure

Partnership or Limited Liability Partnership

Established

N/A

Business Classifications

2XLJ

NAICS Codes

541511Custom Computer Programming Services

541512Computer Systems Design Services(Primary)

541611Administrative Management and General Management Consulting Services

541618Other Management Consulting Services

561422Telemarketing Bureaus and Other Contact Centers

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

CONTACT CENTER 411 LLC specializes in delivering end-to-end contact center solutions for federal agencies, with technical expertise in customer service automation, telephony system integration, and workforce management platforms. The company designs and deploys secure, scalable contact center enviro...

Key Performance Metrics

Awards Count

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Total Awards

All time

Contracts

Prime · all time

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Sub · all time

Grants

Prime · all time

Subgrants

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Award Analytics & Distribution

Awards by Agency

Department Of Veterans Affairs (va)$7.4M100%

Awards by NAICS

541512 - Computer Systems Design Services$7.4M100%

Awards by Agency Over Time

Awards by Place of Performance

Open opportunities in CONTACT CENTER 411 LLC's top NAICS codes and agencies

City of Lloydminster - Request for Proposal - COL - Electronic Permit Software

Solicitation # AB-2026-05511

The City of Lloydminster is inviting qualified vendors to submit proposals for the provision, implementation, configuration, training, and ongoing support of a modern electronic permitting software solution. The initiative aims to replace or upgrade existing systems with a comprehensive digital platform that streamlines permit issuance, increases operational efficiency, and improves public access to municipal services. The solicitation, identified as AB-2026-05511, was posted on August 5, 2026, with proposals due by September 1, 2026, at 8:00 PM. The solution must be fully customizable to meet the city’s specific workflow needs, integrate with existing systems where applicable, and include robust training for city staff and end users. Ongoing technical support and system maintenance are critical components of the contract to ensure continuous functionality and timely issue resolution. The project is led by Natasha Pidkowa, the City’s Project Lead, who can be contacted via email or phone for inquiries. The contract will be performed in Lloydminster, Alberta, and responses must be submitted through the Alberta Purchasing Connection portal. The city is seeking vendors with proven experience in delivering similar municipal permitting systems, a strong track record of customer service, and the ability to meet strict implementation timelines. While no set-aside program is specified, vendors must demonstrate financial stability, technical capability, and compliance with all applicable provincial standards. Selection will be based on a combination of technical merit, cost-effectiveness, vendor experience, and the quality of proposed support services.

City of Lloydminster

POSTED

about 8 hours ago

DEADLINE

Cybersecurity and Covered Defense Information (CDI) Safeguarding

CONSTRUCTION & EQUIPMENT MRO SVC I

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance & CMMC Assessment Support

CONSTRUCTION & EQUIPMENT MANU & CON

POSTED

about 8 hours ago

DEADLINE

Cybersecurity and CUI Compliance (NIST SP 800-171)The contract requires the implementation and ongoing maintenance of cybersecurity controls to safeguard Covered Defense Information in accordance with DFARS 252.204-7012 and the National Institute of Standards and Technology Special Publication 800-171. This involves establishing a robust security framework that meets all required controls for protecting Controlled Unclassified Information, ensuring compliance with federal cybersecurity standards applicable to defense contractors. The subcontractor must demonstrate the ability to deploy, monitor, and sustain these controls across all relevant systems and environments to meet compliance obligations and mitigate risks to national security information. The solicitation is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses and is classified under NAICS code 541512 for Computer Systems Design Services. The contract is administered by the Strategic Acquisition Program Directorate within the Department of Defense, with responses due by August 20, 2026. While specific performance locations and point of contact details are not provided, the work is expected to be conducted in alignment with DoD cybersecurity mandates, requiring the contractor to maintain documentation, conduct assessments, and respond to audit or compliance verification requests as necessary. The subcontractor must possess the technical expertise and operational capacity to manage a full lifecycle of cybersecurity implementation and support under stringent federal requirements.

STRATEGIC ACQ PROGRAM DIRECTORATE

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance (CMMC Level 2 Support)

ASC SUPPLIER OPER AE AND AF DIV

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance (CMMC Level 2 Self-Assessment)The contract requires the performance of a Cybersecurity Maturity Model Certification (CMMC) Level 2 self-assessment to ensure compliance with U.S. Department of Defense requirements for handling covered defense information. The scope includes developing and supporting all necessary documentation to demonstrate adherence to CMMC Level 2 Controls, specifically those related to the protection of CDI across systems and processes. The assessment must validate implementation of security practices and procedures in alignment with DoD standards, with a focus on risk management and operational readiness for defense-related cybersecurity obligations. The activity is structured as a subcontract under the Department of Defense and is tied to a performance location at Cherry Point, North Carolina, with the ZIP code 28533-5040. The solicitation is categorized under NAICS code 541512, indicating it relates to computer systems design services. The offeror must submit a response by August 13, 2026, with the request publicly posted on August 5, 2026. Full compliance with CMMC Level 2 requirements is essential to meet contractual obligations, and failure to provide accurate, complete documentation may result in non-compliance and potential termination.

ASC SUPPLIER OPER OEM DIVISION

POSTED

about 8 hours ago

DEADLINE

Cybersecurity and Covered Defense Information SafeguardingThe contract requires the implementation and maintenance of cybersecurity controls to safeguard covered defense information in full compliance with NIST SP 800-171 and DFARS 252.204-7012, ensuring that all systems and processes handling sensitive government data meet stringent federal security standards. This subcontract is part of a broader Department of Defense initiative to secure information systems against cyber threats, with performance centered at NEW CUMBERLAND, PA, under NAICS code 541512 for computer systems design services. The solicitation was posted on August 5, 2026, and responses are due by August 17, 2026, with no set-aside classification specified, indicating open competition among qualified vendors. All parties must demonstrate proven capability to apply, monitor, and continuously update security controls aligned with NIST guidelines, with accountability for protecting controlled unclassified information throughout the contract lifecycle.

CONSTRUCTION & EQUIPMENT MANU & CON

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance (CMMC) Support

ASC COMMODITIES DIVISION

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance for Covered Defense InformationThe contract requires implementation of NIST SP 800-171 security safeguards and ongoing maintenance of cyber incident reporting procedures specifically tailored for the protection of covered defense information. This subcontract is designated as a Total Small Business Set-Aside under SBA regulations, ensuring eligibility and participation are limited to small businesses as defined by the SBA size standards for NAICS code 541512, which corresponds to Computer Systems Design Services. The place of performance is located in New Cumberland with a zip code of 17070-5002, and the contracting activity is under the Department of Defense through the DDS New Cumberland Facility. The solicitation was posted on August 5, 2026, with a response deadline of August 17, 2026, and is accessible via the DIBBS online portal. Compliance with all NIST 800-171 controls must be achieved and sustained, and any cyber incidents involving covered defense information must be reported in accordance with federal requirements.

DDSP NEW CUMBERLAND FACILITY

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance and Reporting (NIST SP 800-171)

CONSTRUCTION & EQUIPMENT MRO SVC I

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance (NIST SP 800-171 / DFARS 7012)This contract requires the implementation of cybersecurity controls to safeguard covered defense information throughout manufacturing and logistics operations, in full alignment with NIST SP 800-171 and DFARS 7012 requirements. The work must be performed at the designated place of performance in New Cumberland, Pennsylvania, with ZIP code 17070-5002, and is classified as a subcontract under a Women-Owned Small Business Set-Aside, meaning only eligible WOSB firms may respond. The solicitation, issued by the Department of Defense’s Active Devices Division, targets organizations with expertise in securing sensitive defense data in industrial environments, with the NAICS code 541512 indicating the scope relates to computer systems design and related services. Bidders must submit their proposals by August 17, 2026, following the posting date of August 5, 2026, ensuring all cybersecurity controls are fully documented, implemented, and verifiable to meet federal standards for protecting controlled unclassified information.

ACTIVE DEVICES DIVISION

POSTED

about 8 hours ago

DEADLINE

Cybersecurity and CUI Compliance SupportThe contract entails ongoing cybersecurity support to ensure compliance with NIST SP 800-171 and DFARS 252.204-7012 requirements for the protection of controlled unclassified information. This includes implementing and maintaining system safeguards, conducting regular assessments of security controls, and establishing processes for timely incident reporting in accordance with federal defense standards. The work is performed as a subcontract under the Department of Defense, specifically for the Defense Logistics Agency, and is classified under NAICS code 541512 for computer systems design services. The contract is designed to sustain continuous compliance posture, covering all aspects of CUI handling, from technical configuration to administrative and operational controls, ensuring alignment with DoD cybersecurity mandates throughout the duration of performance.

Defense Logistics Agency

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance for Defense SuppliersThe contract requires the implementation and documentation of cybersecurity safeguards for systems that handle controlled uncontrolled information, with full compliance to CMMC Level 2 and NIST SP 800-171 standards. This subcontract is specifically aimed at defense suppliers who must establish robust controls to protect sensitive data, including access management, audit logging, configuration control, and incident response procedures, all aligned with federal cybersecurity requirements. The work must be performed at Fort Knox, Kentucky, with a strict deadline for responses set for August 17, 2026, and the solicitation was posted on August 5, 2026. The NAICS code 541512 indicates the nature of the work as other computer-related services, and the contracting entity is the Department of Defense under LSO Combat Vehicles and Armament. All parties must ensure that their cybersecurity posture meets or exceeds the specified frameworks to maintain eligibility and contractual compliance.

LSO COMBAT VEHICLES AND ARMAMENT

POSTED

about 8 hours ago

DEADLINE

Cybersecurity and CUI Protection ServicesThe contract requires the implementation and maintenance of comprehensive cybersecurity controls for systems that handle controlled unclassified information, ensuring full alignment with NIST SP 800-171 and DFARS 252.204-7012 requirements. This includes establishing robust protective measures, continuous monitoring, and the capability to detect, respond to, and report cybersecurity incidents promptly. The contractor must also provide forensic support to investigate and document security breaches, preserving evidence and enabling root cause analysis in accordance with federal standards. This subcontract is issued under the Department of Defense’s Active Devices Division, with performance centered at New Cumberland, Pennsylvania, zip code 17070-5002. The solicitation, categorized under NAICS code 541512 for computer systems design services, was posted on August 5, 2026, with a response deadline of August 19, 2026. The work is essential to safeguarding sensitive government information and maintaining compliance across the defense supply chain, necessitating proven expertise in securing CUI environments and understanding of DoD-specific security mandates.

ACTIVE DEVICES DIVISION

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance (NIST SP 800-171)The contract requires the implementation and assessment of NIST SP 800-171 security controls to ensure proper handling of Controlled Unclassified Information within defense contracting operations. This subcontract is tied to the Defense Logistics Agency under the Department of Defense and is focused on achieving compliance with federal cybersecurity standards for CUI, specifically in support of operations at Fort Eustis, Virginia. The contractor must fully align systems, processes, and personnel practices with the 110 controls outlined in NIST SP 800-171 and be prepared to demonstrate compliance through formal assessment procedures. The solicitation is open for responses until August 17, 2026, with an NAICS code of 541512 indicating that the work falls under Computer Systems Design and Related Services. This effort is critical for maintaining the integrity, confidentiality, and availability of sensitive defense information, and successful performance will require documented policies, employee training, continuous monitoring, and third-party verification of security posture. While no specific set-aside status is indicated, participation is limited to subcontractors capable of meeting stringent federal cybersecurity requirements and operating within a DoD-contracted environment.

Defense Logistics Agency

POSTED

about 8 hours ago

DEADLINE

Cybersecurity Compliance Support (NIST SP 800-171 / DFARS 7012)The contract requires the implementation and ongoing maintenance of robust cybersecurity controls to ensure compliance with DFARS 252.204-7012 and the National Institute of Standards and Technology Special Publication 800-171, specifically for the protection of covered defense information. This includes the establishment of technical, administrative, and physical safeguards that align with the 110 security requirements outlined in NIST SP 800-171, covering areas such as access control, audit and accountability, configuration management, and incident response. The work is focused on ensuring that all systems handling sensitive defense data meet federal compliance standards and are capable of defending against evolving cyber threats. This is a subcontract under the Department of Defense, with performance tied to the New Cumberland facility in Pennsylvania, ZIP 17070-5002. The NAICS code 541512 indicates the work falls under information technology services, specifically custom computer programming and cybersecurity solutions. The solicitation was posted on August 5, 2026, with responses due by August 17, 2026, and all offerings must demonstrate proven capability to deliver and sustain a compliant cybersecurity posture. The subcontractor must be prepared to provide documentation, evidence of controls, and ongoing monitoring reports to verify continuous adherence to regulatory requirements throughout the contract lifecycle.

DDSP NEW CUMBERLAND FACILITY

POSTED

about 8 hours ago

DEADLINE

Export-Controlled Data Handling and Cybersecurity ComplianceThe contract requires the provision of cybersecurity and data management services to ensure strict compliance with DFARS 252.204-7012 for the protection of Covered Defense Information and export-controlled technical data associated with welding qualifications. The scope of work focuses on implementing robust security controls to safeguard sensitive information from unauthorized access, disclosure, or compromise, aligning with Department of Defense standards for handling restricted technical data. All activities must be conducted in accordance with federal regulations governing cybersecurity posture, incident reporting, and data integrity for defense-related systems. This is a subcontract under the Department of Defense, with performance location in New Cumberland, Pennsylvania, 17070-5002. The NAICS code 541512 identifies the services as custom computer programming services, indicating the technical nature of the required cybersecurity implementation. The solicitation was posted on August 5, 2026, with responses due by August 17, 2026, and the procurement is managed through the DLA DIBBS platform. The contractor must demonstrate capability to manage export-controlled data under ITAR and EAR requirements while maintaining a secure, auditable environment for all defense-related welding qualification data.

DDSP NEW CUMBERLAND FACILITY

POSTED

about 8 hours ago

DEADLINE

Virtualization Consulting IDIQThe Port of Seattle is seeking a qualified technical services partner to conduct a thorough evaluation of its existing virtualization platform, assessing its health, performance, security posture, and architectural design. The engagement aims to validate operational reliability, uncover technical risks, and identify opportunities for optimization that align with the organization’s business goals, compliance requirements, security standards, and resiliency objectives. The final deliverable will be a prioritized roadmap outlining actionable recommendations to strengthen the virtualization environment and ensure it supports current and future operational demands. The contract is issued under the Virtualization Consulting IDIQ framework and falls under NAICS code 541512, indicating it is for computer systems design and related services. The primary point of contact is Carol Hassard, with Jim Dawson serving as the project manager; inquiries should be directed to their provided contact details. The solicitation was posted on July 31, 2026, and is intended for vendors capable of delivering expert-level consulting services to evaluate and enhance the Port’s critical infrastructure. The work will be performed in support of the Port’s ICT Enterprise Infrastructure Services, with no specific location restrictions noted for performance.

ICT Enterprise Infrastructure Services

POSTED

about 9 hours ago

DEADLINE