This Government Contract opportunity from Department Of Defense was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7/365 Technical Support and Help Desk Services

Closed

Federal

Submission Closed05/08/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract entails the provision of uninterrupted 24/7/365 technical support services for a high-performance computing system, covering both Tier 1 and Tier 3 support levels with clearly defined service level agreements governing incident response and resolution times. Support must be actively maintained without interruption to ensure continuous operational readiness of the HPC infrastructure, with a focus on rapid identification, escalation, and resolution of technical issues affecting system performance and availability. The work is classified as a subcontract under NAICS code 541519 and is issued by the Defense Advanced Research Projects Agency under the Department of Defense, with performance required to occur in Arlington. All proposals must be submitted no later than May 8, 2026, at 9:00 PM UTC, and the opportunity was posted on May 5, 2026, with no set-aside provisions indicated.