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This Government Contract opportunity from Department Of Defense was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7/365 Technical Support and Help Desk Services

Closed
Federal

Contract Overview

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This contract involves providing continuous Tier 1 and Tier 3 technical support and help desk services for a High Performance Computing (HPC) system, with clearly defined Service Level Agreements (SLAs) governing incident response and resolution times. The support operates 24 hours a day, 7 days a week, throughout the year, ensuring uninterrupted assistance for the HPC system. The contract is classified as a subcontract under the NAICS code 541519 and is sponsored by the Defense Advanced Research Projects Agency (DARPA), part of the Department of Defense. The services will be performed primarily in Arlington. The solicitation was posted on May 5, 2026, with a response deadline of May 8, 2026, indicating a tight bidding window. Although specific details such as the organization type, office address, and point of contact are not provided, the contract emphasizes continuous technical support at multiple tiers to maintain the operational integrity of the HPC system for a critical defense-related agency.

General Info

Continuous Tier 1 and Tier 3 24/7 HPC technical support for DARPA under strict SLAs.

Agency

Department Of Defense → Defense Advanced Research Projects Agcy

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Arlington, VA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Advanced Research Projects Agcy
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Defense Advanced Research Projects Agcy
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide continuous Tier 1 and Tier 3 technical support for the HPC system with defined SLAs for incident response and resolution.