24/7 Security Operations & Incident Response Support

The contract requires the provision of 24/7 security operations and incident response services with clearly defined service level agreements for incidents categorized by severity level—critical, high, and medium or low. The vendor must deliver continuous monitoring and rapid response capabilities to ensure timely detection, analysis, containment, and remediation of security threats across the Department of Defense’s infrastructure. Performance is measured against strict SLAs that mandate specific response and resolution times depending on the severity classification of each incident, ensuring operational resilience and minimal downtime for critical systems. This is a subcontract under NAICS code 541512, awarded by the Department of Defense through W6QM Micc-Carlisle Barracks, with a place of performance set at zip code 17013. The solicitation was posted on July 1, 2026, and bids are due by July 8, 2026, at 11:00 a.m. The work supports a federal cybersecurity mission requiring adherence to defense-grade security standards, and bidders must demonstrate proven experience in managed security operations, incident handling, and compliance with government-mandated protocols. The contract focuses on sustained operational readiness and accountability for security outcomes in a high-stakes environment.