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24/7 Technical Support and Rapid Repair Services

Active

Federal

Response Deadline08/12/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the provision of 24/7 technical support and rapid on-site repair services with a strict requirement of no more than one hour of downtime per lane, achievable through the use of user-replaceable parts to ensure minimal service interruption. Services must be delivered promptly and reliably to maintain uninterrupted operations, emphasizing efficiency and readiness at all times. The scope encompasses both remote phone support and physical on-site interventions to resolve issues swiftly, with an expectation of continuous availability around the clock. This subcontract is associated with the NAICS code 541512 and is issued by the Fletc Glynco Procurement Office under the Department of Homeland Security, with performance obligated in Brunswick, Georgia, ZIP code 31524. The solicitation was posted on July 28, 2026, and responses are due by August 12, 2026, at 8:00 PM Eastern Time. Interested parties must submit proposals by the deadline to be considered, and the work is expected to support critical infrastructure requiring high availability and rapid recovery, with no tolerance for extended outages.

General Info

24/7 technical support with under-one-hour downtime per lane via user-replaceable parts, on-site and remote, Brunswick GA.

Agency

Department Of Homeland Security → Fletc Glynco Procurement OfficeView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Brunswick, GA, 31524, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 28

subcontract

Response DeadlineAug 12

Submission deadline

Response Deadline

08/12/2026, 08:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Fletc Glynco Procurement Office

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Homeland Security → Fletc Glynco Procurement Office

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide 24/7 phone support and on-site repair services with ≤1 hour downtime per lane using user-replaceable parts.

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