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This Government Contract opportunity from Department Of Defense was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support and Sustainment Services

Closed
Federal

Contract Overview

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The contract entails providing manufacturer-level, round-the-clock technical support for Netwrix software, activated after the internal Tier I to III helpdesk resources have been exhausted. Services include comprehensive troubleshooting, diagnostics, and system restoration to ensure continuous and effective software performance. The support is designed to maintain operational stability and address complex technical issues beyond the scope of initial helpdesk efforts. This subcontract, titled "24/7 Technical Support and Sustainment Services," is associated with the Department of Defense office FA3300 42 Cons Cc and is aligned with NAICS code 541512, which pertains to computer systems design services. The place of performance is in Montgomery, with a response deadline set for June 10, 2026. The contract emphasizes sustaining essential support capabilities to assist with the timely resolution of software problems critical to mission success.

General Info

Provide 24/7 advanced technical support for Netwrix software after Tier I-III helpdesk exhaustion.

Agency

Department Of Defense → FA3300 42 Cons Cc

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Montgomery, AL, 36112, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA3300 42 Cons Cc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → FA3300 42 Cons Cc
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide manufacturer-level, 24/7 technical support for Netwrix software following exhaustion of internal Tier I–III helpdesk efforts, including troubleshooting, diagnostics, and system restoration.