This Government Contract opportunity from Department Of Defense was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Technical Support and Sustainment Services

Closed

Federal

Submission Closed06/10/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Program Implementation and Training Specialist

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Fleet Management Information System (FMIS) Specialist

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1 day ago

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in 20 days

AI Contract Overview

The contract entails providing manufacturer-level, round-the-clock technical support for Netwrix software, activated after the internal Tier I to III helpdesk resources have been exhausted. Services include comprehensive troubleshooting, diagnostics, and system restoration to ensure continuous and effective software performance. The support is designed to maintain operational stability and address complex technical issues beyond the scope of initial helpdesk efforts. This subcontract, titled "24/7 Technical Support and Sustainment Services," is associated with the Department of Defense office FA3300 42 Cons Cc and is aligned with NAICS code 541512, which pertains to computer systems design services. The place of performance is in Montgomery, with a response deadline set for June 10, 2026. The contract emphasizes sustaining essential support capabilities to assist with the timely resolution of software problems critical to mission success.

General Info

Provide 24/7 advanced technical support for Netwrix software after Tier I-III helpdesk exhaustion.

Agency

Department Of Defense → FA3300 42 Cons CcView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Montgomery, AL, 36112, USA

Set-Aside

NONE

Documents

This scope was carved out of RFI42CS060326.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Netwrix Data Classification Licensing and Sustainment

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 3

subcontract

Response DeadlineJun 10

Deadline has passed

Submission Closed

06/10/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA3300 42 Cons Cc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA3300 42 Cons Cc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide manufacturer-level, 24/7 technical support for Netwrix software following exhaustion of internal Tier I–III helpdesk efforts, including troubleshooting, diagnostics, and system restoration.