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Application Maintenance and Tier 2/3 Help Desk Support

Active

Federal

Response Deadline06/24/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing ongoing software maintenance, bug fixes, and technical support services for the eCRB platform utilized by both internal and external users. A key aspect of the work includes ensuring seamless integration with external systems such as Login.gov and document management tools, aiming to maintain smooth and secure access. The contract falls under the NAICS code 541519, which covers other computer-related services, indicating specialized IT support and application maintenance. Issued by the Library of Congress, the subcontract opportunity is based in Washington, D.C., with a response deadline of June 24, 2026. The work includes Tier 2 and Tier 3 help desk support, suggesting a focus on resolving complex technical issues beyond initial troubleshooting. Although some organizational details and points of contact are not specified, the contract emphasizes sustained operational support to keep the eCRB platform reliable and efficient.

General Info

Provide Tier 2/3 support, maintenance, and integration for eCRB platform, deadline June 24, 2026.

Agency

Library Of Congress

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, 20540, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 4

subcontract

Response DeadlineJun 24

Submission deadline

Response Deadline

06/24/2026, 04:00:00 PM UTCin 8 days

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Organization & Contact Information

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AgencyLibrary Of Congress

ContactsNo contacts available

OfficeN/A

Organization / Agency

Library Of Congress

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver ongoing software maintenance, bug fixes, and technical support for internal and external users of the eCRB platform, including integration with Login.gov and document management tools.

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