This Solicitation opportunity from Government of Canada was posted on January 19, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
City of Calgary - Request for Proposal - 311 Customer-Relationship-Management (CRM) Solution
Closed
AB-2025-07458CanadaSubmission Closed
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Government of Canada → City of Calgary
NAICS
N/A
Place of Performance
Alberta, CANSet-Aside
NONE
Documents
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Timeline
PhaseClosed
Submission Closed
Organization & Contact Information
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AgencyGovernment of Canada → City of Calgary
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → City of Calgary
Office AddressN/A
Contacts
Full Description
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The City is seeking proposals from experienced Proponents with capabilities of providing a modern, cloud-based Customer Relationship Management (CRM) system to enhance the efficiency of its 311 services, improve Calgarian engagement, and streamline business operations. The new solution will centralize Calgarian interactions, optimize service request workflows, enable data-driven decision-making, and foster interdepartmental collaboration. This initiative aligns with strategic goals to enhance user satisfaction, increase operational agility, reduce costs, and support future growth