City of Calgary - Request for Proposal - RFP 26-1601 The Supply, Implementation, Maintenance and Support of an Intelligent Document Processing Solution

The City of Calgary, acting on behalf of the Calgary Police Service, is soliciting proposals for a commercial off-the-shelf Intelligent Document Processing solution to replace its current scanning system. The required solution must enable batch scanning of physical documents, extract metadata using OCR and ICR technologies, support validation workflows, and automatically export documents and metadata to OpenText Content Server. The system must be deployable on-premises or within a Protected C environment, seamlessly integrate with the Calgary Police Service’s Microsoft ecosystem, and fully comply with stringent security, privacy, access control, and audit requirements. Case management and evidence management functionalities are explicitly excluded from scope. The project will be executed in three distinct phases: a Proof of Concept to validate technical feasibility, followed by full implementation of the chosen solution, and concluding with ongoing maintenance and support. Proposals must be submitted by August 21, 2026, and all relevant documentation is available through the SAP Ariba portal. The solicitation, identified as RFP 26-1601 and cataloged under AB-2026-05384, was posted on July 29, 2026. Primary point of contact for inquiries is Gurjit Parmar, Buyer at the City of Calgary, reachable via email or phone. The solution must be delivered exclusively within Alberta, with no specified set-aside designation or NAICS code provided. All vendors are expected to demonstrate proven capability in deploying secure, scalable IDP systems that meet public sector operational and compliance standards without requiring custom development for out-of-scope functions.