Current-State Workflow Assessment and Documentation

The County of Maui is seeking a contractor to conduct a comprehensive assessment of current workflows within the Department of Liquor Control across all its divisions. The contractor will be responsible for mapping out end-to-end processes, analyzing operational workflows, and identifying areas of inefficiency, performance bottlenecks, and potential compliance risks. This engagement requires a detailed documentation of existing procedures to provide a clear baseline for future improvement initiatives, ensuring alignment with regulatory requirements and internal operational standards. The work must be thorough, systematic, and grounded in real-world process observation rather than theoretical assumptions. The contract is listed as a subcontract under NAICS code 541611, indicating it falls under management consulting services. The solicitation was posted on July 14, 2026, and responses are due by August 14, 2026, at 2:00 AM. The place of performance and point of contact information are not specified, but the work pertains to operations within the County of Maui in Hawaii. Contractors must be prepared to engage with multiple internal stakeholders, navigate complex regulatory environments, and deliver actionable insights that support streamlined, compliant, and efficient liquor control operations. All deliverables should be well-documented and suitable for internal use by county leadership and compliance teams.