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This Government Contract opportunity from Department Of Defense was posted on May 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Dedicated Customer Service and Order Support

Closed
Federal

Contract Overview

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This contract involves providing a dedicated U.S.-based customer service representative responsible for handling order-related issues, including managing defective item replacements and assisting with account access. The service includes support for customers within a 30-day return window, ensuring timely resolution of concerns related to orders. The contract is classified under NAICS code 561400, indicating a focus on business support services, and is subcontract-based with the Department of Defense as the agency. The opportunity was posted on May 13, 2026, with a response deadline of June 10, 2026. While specific location details for performance and office addresses are not provided, the contract requires a dedicated representative to manage customer interactions efficiently. This role is critical to maintaining customer satisfaction and operational continuity for order management under the Department of Defense’s oversight.

General Info

Dedicated U.S. rep handles order issues, defective replacements, account access for DoD customers.

Agency

Department Of Defense → FA8052 773 Ess

NAICS

Place of Performance

TX

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8052 773 Ess
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → FA8052 773 Ess
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide a dedicated U.S.-based customer service representative to manage order issues, defective item replacements, and account access support with a 30-day return window.