This Government Contract opportunity from Department Of Defense was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Tier 1/Tier 2 VoIP Support

Closed

Federal

Submission Closed05/25/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

New

Federal

Mission Enabling Services Contract (MESC) IIThe Mission Enabling Services Contract (MESC) II is structured into three distinct components: two single-award baselines—NAMIS Services and Spaceflight Enabling Services—and a multi-award Indefinite Delivery/Indefinite Quantity (IDIQ) segment. Each baseline addresses ongoing, clearly defined government needs independently of one another or the IDIQ tasks. The IDIQ portion facilitates work on new projects that fall within the general scope but are not predefined within the baselines, allowing flexibility to meet emerging requirements. This contract supports the development, sustainment, and maintenance of specialized mission-critical applications and services that assist the Johnson Space Center Flight Operations Directorate (JSC FOD) and its partners. Its scope covers flight support activities that benefit a broad range of customers, including NASA centers, international partners, other government entities, and commercial collaborators. Performance is primarily based in Houston, and the contract's NAICS code is 541512, indicating a focus on computer systems design services. Points of contact include Erin E. Moeller for general inquiries and Tumarrow Romain as the Small Business Specialist.

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DEADLINE

Software Development and Platform IntegrationThe contract involves designing and maintaining the full-stack architecture for a bid analysis SaaS platform tailored to the Tennessee Department of Transportation (TDOT). This includes developing the user interface and user experience components and ensuring seamless integration with TDOT's existing systems, such as Bid Express. The work will be performed primarily in Chester and falls under the NAICS code 541512, which pertains to custom computer programming services. This subcontract requires delivering a comprehensive software solution that supports bid analysis processes, facilitating TDOT's operational needs related to transportation project bidding. The solicitation was posted and is due on June 26, 2026, indicating a tight response deadline. The contract emphasizes both technical proficiency in software development and the ability to integrate with government systems, ensuring the platform enhances efficiency and functionality for TDOT’s use.

Tennessee Department of Transportation

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DEADLINE

Certified Payroll & Prevailing Wage Compliance SystemThe contract involves the development and management of an electronic certified payroll submission system designed to ensure compliance with federal and state wage laws. The system will facilitate weekly submissions of WH-347 forms and maintain payroll records for a minimum of three years. It must provide secure access for both the Tennessee Department of Transportation (TDOT) and the U.S. Department of Labor to review and verify payroll information. This subcontract, associated with NAICS code 541512, targets specialized software services and is specifically aimed at supporting TDOT operations in Tipton. The project underscores the critical need for accurate and timely reporting of prevailing wages, helping to streamline compliance efforts and enhance transparency in wage reporting across relevant construction and transportation projects.

POSTED

DEADLINE

Electronic Ticketing (e-Ticket) System ProviderThis contract involves providing and maintaining an electronic ticketing system designed to document and transmit delivery data for asphalt and other construction materials. The system must ensure full compliance with the Tennessee Department of Transportation's (TDOT) specific electronic ticketing requirements. The purpose of this system is to facilitate accurate, real-time data capture and reporting to streamline project tracking and support operational transparency. The contract is classified as a subcontract under NAICS code 541512, highlighting its focus on computer systems design services. It is associated with the TDOT agency in Tennessee, specifically for performance in the Sequatchie area. The solicitation was posted and has a response deadline on the same date: June 26, 2026. There is no indication of any set-aside status or specific organization type mandates. The contract offers an opportunity for providers capable of delivering robust, compliant e-ticketing solutions tailored to TDOT's needs.

POSTED

DEADLINE

ITS System Maintenance ServicesThe contract involves providing ongoing maintenance and technical support for the Tennessee Department of Transportation’s SmartWay Intelligent Transportation System. This work is categorized under the NAICS code 541512, which pertains to computer systems design services, indicating a focus on IT and technical expertise to ensure the system’s optimal functionality. The services will be performed as a subcontract and are set to take place in Hamilton, Tennessee. The solicitation for this contract was posted on June 26, 2026, with the response deadline on the same day, underscoring a time-sensitive procurement process. While specific details such as the agency's office address and point of contact are not provided, the Tennessee Department of Transportation is the contracting agency managing this opportunity. The contract aims to support the SmartWay system, which is a key component of the state’s intelligent transportation infrastructure, likely requiring continuous technical oversight and system updates to maintain efficient transportation management.

Tennessee Department of Transportation

POSTED

in 10 days

DEADLINE

in 10 days

AI Contract Overview

This contract involves providing ongoing technical support for Voice over Internet Protocol (VoIP) users at seven Navy sites, focusing on troubleshooting issues, performing device resets, managing user accounts, and ensuring service delivery aligns with established Service Level Agreements (SLAs). The support spans both Tier 1 and Tier 2 help desk functions, aimed at maintaining reliable communication systems for the Navy through timely and effective problem resolution. Issued by the Naval Supply Fleet Logistics Center in Norfolk under NAICS code 541512, the subcontract was posted on May 5, 2026, with a response deadline of May 25, 2026. The contract emphasizes maintaining high-quality service and operational readiness for VoIP users within Department of Defense facilities, with Norfolk as the primary location of performance.

General Info

Provide Tier 1 and Tier 2 VoIP support at seven Navy sites, ensuring SLA compliance.

Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Norfolk, VA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 5

subcontract

Response DeadlineMay 25

Deadline has passed

Submission Closed

05/25/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing technical support for VoIP users across seven Navy sites, including troubleshooting, device resets, account management, and SLA-compliant service delivery.