This Government Contract opportunity from Florida was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk / Tier 1 Technical Support

Closed

State & Local

Submission Closed05/29/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Department of the Navy

POSTED

DEADLINE

Procurement of 74 x iPhone 17eThe U.S. Consulate General in Frankfurt is seeking a firm fixed price offer for the procurement of 74 iPhone 17e devices, each including charging cables and power adaptors compatible with the German (European) schuko plug standard. These phones must be registered with Apple Business Manager (ABM) prior to delivery. The vendor is responsible for the full delivery process, including customs clearance, and the products must be delivered to the Consulate's premises in Frankfurt, Germany within 30 days of contract award. Pricing must be inclusive of delivery costs and applicable VAT, with a 19% VAT required for suppliers within Germany and the respective national VAT rate for those within the EU but outside Germany. The term of delivery is Delivered Duty Paid (DDP), covering all shipping and clearance responsibilities. Interested suppliers must submit their offers to GSO Procurement via email by 16:00 hours Central European Time on June 30, 2026, referencing solicitation number PR16029277. This procurement process is conducted without any set-aside designation and is classified under the NAICS code 541519.

US Consulate Frankfurt

POSTED

1 day ago

DEADLINE

in 14 days

AI Contract Overview

This contract involves providing frontline technical support services specifically for the Q-Flow system users within Florida’s health departments. The scope includes handling ticket triage, assisting users with technical issues, performing password resets, and managing escalation processes to ensure timely resolution. The contract falls under NAICS code 541519, which pertains to other computer-related services. Issued by the Florida Department of Health, this subcontract opportunity was posted on May 26, 2026, with a response deadline of May 29, 2026. It focuses on Tier 1 help desk support, targeting effective user assistance and incident management to maintain smooth operation of the Q-Flow system across multiple locations within the state. The contract emphasizes the need for responsive and efficient technical support to aid health department employees in accessing and utilizing the system.

General Info

Provide Tier 1 technical support for Q-Flow system users in Florida health departments.

Agency

Florida → Department of Health

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 26

subcontract

Response DeadlineMay 29

Deadline has passed

Submission Closed

05/29/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyFlorida → Department of Health

ContactsNo contacts available

OfficeN/A

Organization / Agency

Florida → Department of Health

Office AddressN/A

ContactsNo contact information available

Full Description

Frontline technical support including ticket triage, user assistance, password resets, and escalation management for Q-Flow system users across Florida health departments.

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