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In-Country Warranty, Maintenance, and Technical Support in Colombia

Active

Federal

Response Deadline07/06/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing first-line technical support, warranty repairs, and on-site maintenance services for IT equipment located in Colombia. The service delivery must be conducted in Spanish, ensuring clear communication with local users. Key performance requirements include a maximum 2-hour response time for initial support requests and a Service Level Agreement (SLA) stipulating that on-site repairs be completed within 48 hours, emphasizing prompt and efficient maintenance. The contract is classified under NAICS code 541512 and is managed by the American Embassy Bogota, part of the U.S. Department of State. It is a subcontract opportunity posted on June 2, 2026, with a response deadline set for July 6, 2026. While specific details such as solicitation number and office address are not provided, the contract’s focus on rapid technical assistance and localized service delivery is critical to maintaining IT infrastructure reliability within the Colombian operational environment.

General Info

Provide first-line IT support, warranty repairs, on-site maintenance in Colombia, Spanish, 2-hour response.

Agency

Department Of State → American Embassy Bogota - Nas

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

DC, COL

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 2

subcontract

Response DeadlineJul 6

Submission deadline

Response Deadline

07/06/2026, 09:00:00 PM UTCin 20 days

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Organization & Contact Information

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AgencyDepartment Of State → American Embassy Bogota - Nas

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of State → American Embassy Bogota - Nas

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide first-line technical support, warranty repairs, and on-site maintenance for IT equipment in Colombia. Services must be delivered in Spanish with a 2-hour response time and 48-hour on-site repair SLA.

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