Multilingual Interpretation & Translation Services

The County of Riverside is seeking subcontractors to provide on-demand phone and video interpretation services along with document translation to assist non-English-speaking individuals in reporting fraud, waste, and abuse. This contract supports the agency’s commitment to equitable access to reporting channels by ensuring language barriers do not hinder communication, with services covering a wide range of languages to meet the diverse needs of the community. The work will involve real-time interpretation via phone and video as well as accurate, timely translation of written materials related to investigative reports and official correspondence. The solicitation is open for responses until August 3, 2026, and is classified under NAICS code 541930, which pertains to other miscellaneous professional, scientific, and technical services. While no set-aside provisions are specified, the contract is structured as a subcontract, meaning qualified vendors must be prepared to operate as subcontractors under a primary contractor or directly with the county. Services must be delivered reliably and securely to uphold the integrity of sensitive reports, with performance expected to meet high standards of accuracy, confidentiality, and responsiveness across all modes of communication.