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On-Site Technical Support and Software Update Services

Active
Federal

Contract Overview

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This contract involves providing on-site technical support, including the installation of proprietary software updates, firmware upgrades, and system diagnostics specifically for Hill-Rom patient beds. The work requires authorized original equipment manufacturer (OEM) access, ensuring secure handling of specialized technical tools and software. The services are intended to maintain and enhance the performance, security, and reliability of the equipment used by the Department of Veterans Affairs. The contract falls under NAICS code 541512, which pertains to computer systems design services, indicating a technical and specialized scope of work. It is classified as a subcontract and is managed by the 242-NETWORK Contract Office 02 within the Department of Veterans Affairs. While specific location details for the performance of services and the primary point of contact are not provided, the contract ensures that all updates and diagnostics are executed on-site, emphasizing the importance of timely and secure technical interventions in healthcare equipment maintenance.

General Info

On-site technical support for Hill-Rom beds, including software updates and diagnostics, under VA subcontract.

Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

NY

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
Office AddressN/A
ContactsNo contact information available

Full Description

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Installation of proprietary software updates, firmware upgrades, and system diagnostics on Hill-Rom patient beds, requiring OEM access and secure handling of technical tools.

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