Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, June 24 at 2:00 PM EDT

Register Free →

This Government Contract opportunity from California was posted on May 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing Technical Support and Hypercare

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

AI Contract Overview

Show more

The contract entails providing continuous 24/7 technical support during both the hypercare phase following system go-live and throughout ongoing operations. The support services include managing and resolving incidents submitted via a web-based ticketing system, with response times governed by predefined service level agreements. This ensures timely and efficient issue resolution to maintain operational stability and system performance. Issued by Anaheim Public Utilities in California, the subcontract focuses on NAICS code 541519, which covers specialized support services in computer systems design and related technical assistance. The solicitation was posted on May 15, 2026, with a response deadline set for June 16, 2026. Although certain location and contact details are unspecified, the contractor will be expected to deliver reliable technical support to facilitate uninterrupted utility operations.

General Info

24/7 technical support for system incidents under SLA to ensure stable utility operations.

Agency

California → Anaheim Public Utilities

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyCalifornia → Anaheim Public Utilities
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Anaheim Public Utilities
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide 24/7 post-go-live support during hypercare and ongoing operations, resolving incidents via web ticketing with SLA-driven response times.