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This Government Contract opportunity from Department Of Defense was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Operations and Maintenance (O&M) / Help Desk Support

Closed
Federal

Contract Overview

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This contract involves providing day-to-day operations, system maintenance, and Tier 2 and Tier 3 help desk support for the Application Arsenal platform. The goal is to ensure the platform remains highly available while meeting established service level agreements (SLAs). The contract is a subcontract issued by the Department of Defense through Niwc Pacific, with a focus on ongoing operational support and technical troubleshooting to sustain platform performance. The solicitation was posted on May 4, 2026, with a response deadline of May 11, 2026. It falls under the NAICS code 541519, which pertains to computer systems design services. Although specific location details are limited, the place of performance is linked to the 92152 ZIP code area. Key deliverables include maintaining system uptime and providing advanced help desk support to resolve complex technical issues, ensuring the Application Arsenal platform operates efficiently for its users.

General Info

Provide Tier 2/3 support, maintain Application Arsenal platform uptime under DoD subcontract.

Agency

Department Of Defense → Niwc Pacific

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CA, 92152

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Niwc Pacific
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Niwc Pacific
Office AddressN/A
ContactsNo contact information available

Full Description

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Day-to-day operations, system maintenance, and Tier 2/Tier 3 help desk support for the Application Arsenal platform, ensuring high availability and SLA compliance.