Ordering, Activation, and Helpdesk (OAH) IDIQ Services

This contract involves the provision of satellite service ordering and activation under an indefinite delivery, indefinite quantity (IDIQ) framework, ensuring continuous support and management of satellite communications systems. It includes a 24x7 helpdesk designed to offer user support, handle ticketing, and facilitate service provisioning, which collectively ensures seamless operations across the COMSATCOM systems. The services focus on maintaining effective satellite communication capabilities through prompt activation and responsive customer assistance. Issued by the Department of Defense, specifically the FA2541 SSC Commercial Services Office SSC CMK, this subcontract opportunity aligns with NAICS code 541519, which pertains to other computer-related services. The solicitation was posted in late May 2026, with a response deadline of September 30, 2026. Although details such as the specific location of performance or set-aside status are not provided, the contract underscores a highly technical and critical support role aimed at sustaining defense satellite communications infrastructure.