This Subcontract opportunity from California was posted on May 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Premium Technical Support & SLA Management (Gold Tier, 24x7)

Closed

State & Local

Submission Closed06/12/2026, 03:00:00 PM PDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

New

SLED

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Prisma Access & Strata Cloud Manager License SupplyThis subcontract agreement focuses on the procurement of software licenses and subscriptions to support prime contractors working on projects for the California Health and Human Services Agency. The scope of work involves the delivery of active software subscriptions for 1,000 users, specifically providing 1,000 units of Prisma Access Mobile User Enterprise Edition and 1,000 units of Strata Cloud Manager with AIOps and ADEM, which includes the Strata Logging Service with a one-year retention period. To be eligible, the provider must maintain authorized Palo Alto Networks partner status and ensure full compliance with the IT General Provisions for Cloud Computing Services. This requirement is managed under the Office of Technology and Solutions for the state of California, falling under NAICS code 541519.

Ofc Technology and Solutions I

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BricsCAD Pro Network License RenewalThis subcontract agreement provides 48 BricsCAD Pro Network licenses for prime contractors working on projects for the Department of the California Highway Patrol. The contract covers the term from December 21, 2026, to December 21, 2027, with license keys and activations delivered electronically. To be eligible, the provider must maintain authorized BricsCAD supplier status and ensure full compliance with DGS PD 402-ITGP or 403-ITGP general provisions. The scope of work is focused on the delivery and maintenance of active network licenses under NAICS code 541519.

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Managed Detection and Response (MDR) Service

Solicitation # T26/008/CHS

The Cambridge Housing Society Ltd is soliciting a comprehensive Managed Detection and Response (MDR) service to protect its users, information, systems, and technology environment from cyber security threats. The scope of work requires a 24/7 Security Operations Centre (SOC) providing continuous monitoring, detection, investigation, and response capabilities. Key technical requirements include Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR), integration with Microsoft 365 and Microsoft Entra ID, identity-based threat detection, proactive threat hunting, and digital forensics. The service must support Windows, iOS, and Android mobile endpoints and include deliverables such as vulnerability insights, incident containment, and continual service improvement. The contract is estimated to be valued at 140,000 GBP excluding VAT, with an initial term running from January 6, 2027, to January 5, 2030, and a potential extension of up to two additional years. This solicitation is reserved for UK-based SMEs and VCSEs, with the award based on the Most Advantageous Tender (MAT) evaluating quality, capability, and price. Mandatory requirements for the provider include specific insurance minimums, including 10 million GBP for Employer's and Public Liability and 2 million GBP for Professional Indemnity. Payment terms are set at 30 days via BACS. Bidders must submit a Procurement Specific Questionnaire, a Disclosure of Interest Certificate, and a signed hard copy of the Non-Collusion Certificate by the deadline of December 9, 2026.

The Cambridge Housing Society Ltd

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DEADLINE

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5-Year Hardware Warranty and ADP ProviderThis subcontract for Jefferson City Schools in Georgia establishes a five-year hardware warranty and Accidental Damage Protection plan for prime contractors working on educational projects. The provider is responsible for managing hardware failures and parts repair, offering unlimited per-device limits for accidental damage. The scope of work includes the management of hot swap devices, charger replacements, and the coordination of bidirectional shipping or local logistics. To ensure minimal disruption, the provider must supply on-site spare parts and provide replacement batteries every three years. This comprehensive support contract is designed to maintain active warranty coverage and hardware functionality across the project's duration. Interested parties should note the response deadline of November 30, 2026.

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DEADLINE

IT Deployment and Configuration ServicesThis subcontract for IT Deployment and Configuration Services supports prime contractors on educational projects for Jefferson City Schools in Georgia. The scope of work involves the physical delivery, installation, and technical configuration of 600 Chromebooks. The service provider is responsible for executing white glove delivery, which includes conducting physical inspections, managing replacements, and ensuring all systems are updated to the most recent Chrome OS stable-channel release. In addition to hardware deployment, the contractor must provide on-site proof of concept and follow defined installation procedures to ensure a fully operational fleet. This opportunity was posted on November 13, 2026, with a response deadline of November 30, 2026, falling under NAICS code 541519.

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Network Management Software ServicesThis subcontract opportunity involves providing network management software services for prime contractors supporting Cambridgeshire County Council on TMC network monitoring projects. The selected provider will deliver an active network management software platform and associated services as specified under CPV 72511000, ensuring full compliance with all operational requirements and procurement regulations. The project is managed by Cambridgeshire County Council and falls under NAICS code 541519. Interested parties must submit their responses by the deadline of December 11, 2026, following the posting date of November 13, 2026.

Cambridgeshire County Council

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DEADLINE

TEFCA Technical and Operational SupportThe TEFCA Technical and Operational Support subcontract focuses on providing essential technical infrastructure and operational assistance to prime contractors working on HHS/ONC TEFCA projects. The scope of work includes supporting the administration of the Trusted Exchange Framework and meeting the operational requirements of the Recognized Coordinating Entity. Successful execution requires specialized expertise in technical interoperability frameworks and health data exchange standards. Managed under the Department of Health and Human Services, specifically the Office of the Assistant Secretary for Financial Resources, the contract involves the delivery of technical system maintenance, administrative reports, and operational support logs. The opportunity is categorized under NAICS code 541519, with a response deadline set for December 11, 2026.

Office Of The Assistant Secretary For Financial Resources (asfr)

POSTED

about 17 hours ago

DEADLINE

in 28 days

AI Contract Overview

This contract engages a subcontractor to provide premium technical support services operating 24 hours a day, seven days a week, under a Gold Tier service level agreement (SLA) framework. The scope includes handling incidents categorized from Severity 1 to Severity 5, encompassing triage, escalation procedures, remote resolution efforts, and coordination with the SmartIQ vendor to ensure timely and effective issue management. The contract is designated to support the California Department of Water Resources, focusing on maintaining continuous technical assistance and meeting stringent SLA requirements to minimize downtime and ensure operational stability. The solicitation, identified as a subcontract with NAICS code 541519 which relates to specialized computer programming services, was posted on May 29, 2026, with a response deadline of June 12, 2026. While specific geographic details for the place of performance and point of contact are not provided, the contract clearly emphasizes the importance of structured incident handling and vendor collaboration within a critical infrastructure environment. This engagement underscores the department’s commitment to robust IT support infrastructure by leveraging expert service levels tailored to their operational needs.

General Info

Subcontract for 24/7 Gold Tier technical support handling Severity 1-5 incidents for California Water Resources.

Agency

California Department of Water Resources

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of DTS 25-248.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ DTS 25-248 - SmartIQ SaaS

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 29

subcontract

Response DeadlineJun 12

Deadline has passed

Submission Closed

06/12/2026, 03:00:00 PM PDT

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Organization & Contact Information

AgencyCalifornia Department of Water Resources

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia Department of Water Resources

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver 24x7 technical support with defined SLAs, including triage, escalation, remote resolution, and coordination with the SmartIQ vendor for Severity 1–5 incidents.