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Q702--Base YR (10/01/2026-09/30/2027) Nurse Call System Maintenance

Awarded
36C25226Q0488Federal

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The Department of Veterans Affairs, through the VA Great Lakes Acquisition Center, intends to award a sole source contract to Hill-Rom, Inc. for preventive and corrective maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center in Tomah, Wisconsin. This action is authorized under 41 U.S.C. 1901 and implemented via FAR 13.106-1(b)(2), recognizing Hill-Rom as the sole provider with authorized access to proprietary systems, parts, and technical support. The acquisition falls under NAICS code 541511 and is structured as a base year from October 1, 2026, through September 30, 2027, with four optional additional years. All work must be performed using new, original equipment manufacturer (OEM) components only; the use of used, refurbished, remanufactured, gray market, or counterfeit items is strictly prohibited under VAAR 852.212-71, which mandates full compliance with OEM terms for licensing, warranties, and service support. Any firm seeking to compete must submit a capability statement by 10:00 a.m. CDT on May 29, 2026, to [email hidden] in either Microsoft Word or Adobe PDF format, including four specific forms of documentation: an official letter from Hill-Rom confirming the vendor’s authorized distributor status; verifiable proof of direct access to OEM parts; certification credentials demonstrating that all technical personnel are OEM-certified; and evidence of the ability to utilize OEM billable service programs. No telephone inquiries will be accepted, and submissions through any other channel will be disregarded. Although responses will be evaluated, the government retains full discretion to proceed with Sole Source negotiation with Hill-Rom if no viable alternatives are demonstrated. The place of performance is exclusively the Tomah VA Medical Center, and inspection and acceptance will occur on-site by the Government. All contract requirements are focused on authenticity, technical compliance, and vendor authorization, with no pricing, delivery, packaging, or invoicing details specified at this stage, as the notice serves as a pre-solicitation sources sought action prior to sole source negotiation.

General Info

Sole source contract to Hill-Rom for nurse call system maintenance at Tomah VA, 2026-2031.

Contract Value

$137,342.28

NAICS

541511 - Custom Computer Programming Services

Place of Performance

WI, USA

Set-Aside

NONE

Award Issued Date

Documents

2

Solicitation 36C25226Q0488 Nurse Call System Maintenance Sole Source Notice

DOCX, High priority: read this firstsources-sought
High

Award 36C25227P0004 - Nurse Call System Maintenance

DOCX, Low priority2 pages · award
Low

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Timeline

1 update
PhaseAwarded
Posted

special-notice

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Awarded

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)
Contacts1 person available
OfficeMILWAUKEE, WI, 53214, USA
Office AddressMILWAUKEE, WI, 53214, USA
Contacts
Eileen T Meyer

Full Description

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The Department of Veteran Affairs, VISN 12, awarded a firm-fixed price contract to Hill-Rom, Inc. for the navicare nurse call system maintenance at the Tomah VA Medical Center in Tomah, WI. Contract 36C25227P0004 was awarded for the period of October 1, 2026 through September 30, 2027, with an additional four (4) option years having an ultimate completion date of 09/30/2031. The total contract is $758,902.92.

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