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Remote Technical Support and Software Maintenance

Active

Federal

Response Deadline06/17/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing continuous remote technical support and software maintenance services to the Department of Veterans Affairs, specifically managed by the 260-NETWORK Contract Office 20. The scope includes handling customer inquiries through phone, email, and a dedicated portal, as well as performing critical tasks such as software updates, troubleshooting, and patch management. All services are to be delivered during standard business hours from Monday to Friday, 9 am to 5 pm. The contract is categorized under the NAICS code 541512, indicating it falls within the computer systems design and related services sector. The work will be primarily performed in Seattle, ZIP code 98108. This is a subcontract opportunity with a response deadline set for June 17, 2026. The solicitation does not specify a set-aside type or any special organization requirements and is not publicly detailed concerning the agency's office address or point of contact. The contract’s focus is on maintaining seamless IT operations through responsive and effective technical support and regular software maintenance.

General Info

Provide remote IT support and software maintenance to Department of Veterans Affairs, weekdays 9-5.

Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Seattle, WA, 98108, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 9

subcontract

Response DeadlineJun 17

Submission deadline

Response Deadline

06/17/2026, 10:00:00 PM UTCin 1 day

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver ongoing remote technical support via phone, email, and customer portal; perform software updates, troubleshooting, and patch management during business hours (Mon–Fri, 9am–5pm).

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