System Integration & User Adoption Support

The contract titled System Integration & User Adoption Support is a subcontract under the Bureau of International Narcotics-Law Enforcement within the Department of State, aimed at integrating a digital evidence system into existing operational workflows. The work requires seamless alignment with current processes to ensure functionality, reliability, and efficiency without disruption to daily activities. A key focus is on driving user adoption through the creation of comprehensive documentation and the provision of ongoing technical support to train and assist personnel in effectively utilizing the new system. This effort is critical to maximizing the value of the digital evidence platform and ensuring consistent, compliant use across the organization. The solicitation was posted on July 1, 2026, with responses due by August 31, 2026, and falls under NAICS code 541511, indicating it is classified as computer systems design and related services. The place of performance and point of contact details are not specified, suggesting work may be performed remotely or at multiple locations as needed. The subcontract nature implies the awardee will be providing services to a prime contractor or another entity managing the broader project, rather than directly to the federal agency. There is no set-aside type identified, meaning the opportunity is open to all eligible businesses regardless of size or status.