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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Phone and Email Help Desk Services

Closed
Federal

Contract Overview

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This contract involves providing Tier 1 and Tier 2 technical support services via phone and email during business hours for end users. The support includes triaging issues and remotely resolving software performance problems to ensure smooth operation and user satisfaction. The services are intended for the Department of Veterans Affairs, specifically managed by the 248-NETWORK Contract Office 8. The contract is classified under NAICS code 541519, which covers other computer-related services, and is structured as a subcontract opportunity posted in late May 2026, with a response deadline in early June 2026. The contract does not specify any particular set-aside types or organization eligibility criteria. It focuses on technical help desk support aimed at maintaining effective IT service management for the agency.

General Info

Provide Tier 1-2 tech support via phone/email for Department of Veterans Affairs, subcontract opportunity.

Agency

Department Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

FL

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 248-NETWORK Contract Office 8 (36C248)
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver Tier 1–2 technical support during business hours for end users, including issue triage and remote resolution of software performance issues.