This Government Contract opportunity from Department Of Veterans Affairs was posted on May 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & Account Management Services
Contract Overview
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This contract focuses on providing Tier 2 and higher-level technical support for the Department of Veterans Affairs staff who use the Covidence platform. The support services include a commitment to respond to issues in under three hours, ensuring timely resolution of technical challenges. In addition to technical assistance, the contract requires dedicated account management to provide personalized service and maintain consistent communication with VA users. The contract is categorized under subcontracting for technical support services, specifically within the NAICS code 541519, which covers other computer-related services. It was posted on May 6, 2026, with a response deadline of May 11, 2026. The Department of Veterans Affairs, through its Pcac (36C776) agency office, is the contracting authority, although the specific location of performance and contact details are not provided. The overall aim is to enhance the operational efficiency and support experience for VA personnel interacting with the Covidence platform.
General Info
Agency
NAICS
Place of Performance
OHSet-Aside
Documents
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Timeline
Submission Closed
