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This Government Contract opportunity from Department Of Veterans Affairs was posted on April 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
Federal

Contract Overview

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This contract, titled "Technical Support and Help Desk Services," involves providing Tier 1 and Tier 2 technical support specifically for Veterans Health Administration (VHA) users accessing the 5MinuteConsult platform. The scope includes resolving user issues and reporting outages to ensure continuous and reliable access to the service. The contract is classified under the NAICS code 541512, which pertains to computer systems design services, indicating a focus on IT support and maintenance. Issued by the Department of Veterans Affairs through the Pcac (36C776) agency, this subcontract opportunity was posted on April 30, 2026, with a response deadline of May 15, 2026, at 2:00 PM. While specific location details for performance and contacts are not provided, the primary objective is to maintain technical assistance for VHA users, supporting efficient healthcare information access via 5MinuteConsult. The contract emphasizes prompt issue resolution and reliable communication in case of service disruptions.

General Info

Provide Tier 1 and Tier 2 technical support for VHA users of 5MinuteConsult platform.

Agency

Department Of Veterans Affairs → Pcac (36C776)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

OH, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Pcac (36C776)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Pcac (36C776)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1/Tier 2 technical support for VHA users accessing 5MinuteConsult, including issue resolution and outage reporting.