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Technical Support & Maintenance Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract is for ongoing technical support and maintenance services for the ServiceNow-Power BI connector, encompassing bug fixes, system updates, user assistance, and SLA-backed response times, with continuous monitoring for outages to ensure system availability and performance. The provider is expected to deliver timely and reliable support to maintain the connector’s functionality and user experience, with clear response and resolution standards tied to service level agreements. The solicitation, titled Technical Support & Maintenance Services, was posted on July 10, 2026, with a response deadline of July 24, 2026, and is classified as a subcontract under NAICS code 541519 for other computer related services. The contracting agency is the Texas Workforce Commission, operating under the state of Texas, though specific location details such as city, state, or zip code for performance or contact are not provided. All submissions and inquiries must be managed through the Texas SmartBuy portal, with no designated point of contact listed publicly.

General Info

Technical support and maintenance for ServiceNow-Power BI connector with SLA-backed response times under Texas Workforce Commission.

Agency

Texas Workforce Commission

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyTexas Workforce Commission
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas Workforce Commission
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing technical support, bug fixes, updates, and user assistance for the ServiceNow-Power BI connector, including SLA-backed response and outage monitoring.

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