Technical Support & Maintenance Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The contract is for ongoing technical support and maintenance services for the ServiceNow-Power BI connector, encompassing bug fixes, system updates, user assistance, and SLA-backed response times, with continuous monitoring for outages to ensure system availability and performance. The provider is expected to deliver timely and reliable support to maintain the connector’s functionality and user experience, with clear response and resolution standards tied to service level agreements. The solicitation, titled Technical Support & Maintenance Services, was posted on July 10, 2026, with a response deadline of July 24, 2026, and is classified as a subcontract under NAICS code 541519 for other computer related services. The contracting agency is the Texas Workforce Commission, operating under the state of Texas, though specific location details such as city, state, or zip code for performance or contact are not provided. All submissions and inquiries must be managed through the Texas SmartBuy portal, with no designated point of contact listed publicly.
General Info
Agency
NAICS
Place of Performance
TX, USSet-Aside
Documents
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Timeline
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