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Technical Support Desk Services

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Federal

Contract Overview

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The contract involves providing Tier 1 through Tier 3 technical support services for NDTP-AI users within VHA facilities. The scope includes responding to user incidents, resolving technical issues, and troubleshooting system problems to ensure smooth operation of the AI platform. This subcontract, titled Technical Support Desk Services, falls under NAICS code 541512 and is managed by the Technology Acquisition Center Nj on behalf of the Department of Veterans Affairs. The work will be performed at a location with a ZIP code of 02132. The solicitation was posted on June 10, 2026, with a response deadline of June 23, 2026. While specific details such as the agency office address, point of contact, and organization type are not provided, the contract emphasizes timely and effective technical assistance for VHA users. Interested parties are directed to review the full solicitation online for further information and submission requirements.

General Info

Provide Tier 1-3 technical support for NDTP-AI users at VHA, managed by Technology Acquisition Center.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

NJ, 02132, USA

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1-3 technical support for NDTP-AI users across VHA facilities, including incident resolution and system troubleshooting.

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