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Technical Support for Subscription Access

Active

Federal

Response Deadline08/06/2026, 01:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the provision of tiered technical support during standard business hours to address access, credential, and functionality issues experienced by IRS users of a subscription service. Support must be structured in levels to efficiently resolve inquiries, escalating complex problems as needed while maintaining timely response and resolution standards. The work is focused solely on enabling uninterrupted access and proper operation of the service for IRS personnel, ensuring that technical disruptions do not impede their official duties. This is a subcontract opportunity under NAICS code 541512, specifically targeted toward small businesses or self-employed individuals, with performance based in New York, NY, 10004. The solicitation was posted on August 3, 2026, and responses are due by August 6, 2026, at 1:00 PM. The contracting entity is the Department of the Treasury, and all support activities must align with federal requirements and the operational needs of the IRS. The place of performance is fixed, and no remote or alternative locations are indicated.

General Info

Tiered technical support for IRS users in New York, NY, during business hours, targeting small businesses under NAICS 541512.

Agency

Department Of The Treasury → Small Business/self EmployedView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

New York, NY, 10004, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedAug 3

subcontract

Response DeadlineAug 6

Submission deadline

Response Deadline

08/06/2026, 01:00:00 PM UTCin 2 days

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Organization & Contact Information

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AgencyDepartment Of The Treasury → Small Business/self Employed

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Treasury → Small Business/self Employed

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide tiered technical support during business hours to resolve access, credential, and functionality issues for IRS users of the subscription service.

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