This Government Contract opportunity from National Aeronautics And Space Administration was posted on May 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 1–2 Help Desk Support for Moodle Users

Closed

Federal

Submission Closed05/27/2026, 05:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Attn: Ms S84 - Ocs

POSTED

1 day ago

DEADLINE

in 10 days

AI Contract Overview

The contract calls for providing Tier 1 and Tier 2 help desk support specifically for Moodle users, managed through a ticket-based system during standard business hours from Monday to Friday, 8 AM to 7 PM Eastern Time. The services include not only technical troubleshooting but also user onboarding to ensure efficient use of the Moodle platform. This subcontract opportunity is aimed at ensuring reliable and continuous technical assistance for end users within the specified timeframe. Issued by NASA Shared Services Center under the National Aeronautics and Space Administration, the contract carries the NAICS code 541519, indicating IT-related support services. It was posted on May 21, 2026, with a response deadline set for May 27, 2026, at 5:30 PM. While no specific set-aside or organizational constraints are mentioned, the focus is on providing dedicated technical support to maintain smooth and effective Moodle user operations.

General Info

Provide Tier 1 and Tier 2 Moodle help desk support weekdays 8 AM-7 PM ET, NASA contract.

Agency

National Aeronautics And Space Administration → NASA Shared Services Center

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 21

subcontract

Response DeadlineMay 27

Deadline has passed

Submission Closed

05/27/2026, 05:30:00 PM UTC

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Organization & Contact Information

AgencyNational Aeronautics And Space Administration → NASA Shared Services Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

National Aeronautics And Space Administration → NASA Shared Services Center

Office AddressN/A

ContactsNo contact information available

Full Description

Provide dedicated technical support via a ticket-based help desk during business hours (Monday–Friday, 8 AM–7 PM ET), including user onboarding and troubleshooting.