Alfred Herrera

Alfred Herrera serves as a procurement specialist within the Hawaii Department of Human Services, supporting the agency’s mission to deliver integrated human services through strategic acquisition of management and technology solutions. In his role, he facilitates the procurement of consulting and IT services critical to enhancing operational efficiency, data-driven decision-making, and service delivery for vulnerable populations. His acquisitions primarily focus on administrative management consulting and computer systems design, ensuring that the department’s programs—ranging from child welfare to mental health access—are supported by modern, scalable, and trauma-informed digital infrastructure. Herrera collaborates with a diverse range of vendors, including management consultants specializing in public sector reform and IT firms delivering custom system design for human services platforms. While no single contractor dominates his portfolio, his contracting patterns reflect a preference for firms with demonstrated experience in state government environments and compliance with Hawaii’s human services standards. His relationships are characterized by long-term engagement with vendors who understand the complexities of public social service delivery and can adapt solutions to meet evolving program needs. Herrera’s procurement strategy reflects a uniform commitment to open competition, with 100% of his acquisitions conducted under non-set-aside procedures. This approach prioritizes broad market participation over socioeconomic set-asides, emphasizing value, capability, and alignment with mission outcomes over vendor classification. While small business participation is not formally incentivized through set-asides, vendors of all sizes are evaluated on technical merit and past performance in delivering high-impact human services solutions. His primary procurement focus lies in NAICS 541611 (administrative management consulting) and 541512 (computer systems design services), reflecting a strong emphasis on process optimization and digital transformation. He regularly acquires services related to workflow automation, case management system development, data integration, and performance analytics tools tailored to public human services environments.