Alicia KLEIN

Alicia Klein serves as a procurement professional supporting the University of Maryland Global Campus, where she facilitates acquisitions aligned with the institution’s mission to deliver scalable, technology-enabled higher education. Her role centers on managing service-based contracts critical to digital learning infrastructure, including IT systems design, workforce support, and student engagement services. She handles a diverse portfolio of professional and technical service procurements, ensuring alignment with institutional priorities such as modernizing learning management platforms, enhancing digital accessibility, and maintaining robust operational support for remote and non-traditional learners. Her work directly enables the university’s transition to a fully digital academic ecosystem. Klein collaborates with a broad spectrum of service providers, including professional employer organizations, computer systems design firms, and emergency and relief service vendors. While no single contractor dominates her portfolio, she maintains consistent engagement with firms capable of delivering agile, scalable solutions tailored to high-volume, low-latency educational environments. Her contracting approach emphasizes vendor flexibility, compliance with federal and state procurement regulations, and the ability to integrate seamlessly with existing digital learning architectures. Klein’s procurement patterns reflect a strong preference for open competition, with 100% of her acquisitions issued without set-aside designations. This indicates a focus on broad market competition rather than socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs. While small business participation is not formally prioritized through set-asides, her reliance on specialized service providers inherently supports a diverse vendor base through competitive, performance-based solicitation methods. Her primary procurement focus lies in NAICS categories 541512 (Computer Systems Design Services) and 541519 (Other Computer Related Services), which account for half of her activity, alongside 561330 (Professional Employer Organizations) and 624230 (Emergency and Other Relief Services). She routinely procures cloud-based learning platforms, IT support services, workforce management solutions, and student support systems, demonstrating deep expertise in edtech infrastructure and administrative service integration for large-scale, online academic operations.