Alicia M Caternolo-Viscardi

Alicia M. Caternolo-Viscardi serves as the primary procurement lead for the City of Rochester, overseeing the acquisition of critical services that support urban infrastructure resilience and public safety operations. In this role, she manages the full lifecycle of contracting activities—from needs assessment and solicitation development to contract award and performance monitoring—ensuring alignment with municipal priorities in transportation, utility systems, and stormwater management. Her procurement focus centers on professional and technical services essential to maintaining the city’s civic assets, with an emphasis on compliance, transparency, and fiscal accountability under New York State procurement statutes. While no specific contractor relationships are currently documented in the procurement record, Caternolo-Viscardi engages with a broad spectrum of service providers, including engineering consultants, claims adjustment firms, and operational support vendors, fostering competitive bidding processes to ensure value and performance. Her contracting approach prioritizes open competition and vendor diversity, encouraging participation from qualified firms with expertise in municipal infrastructure support. She maintains a uniform preference for non-set-aside procurements, with 100% of her acquisitions conducted under full and open competition without socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB designations. This reflects a strategic emphasis on selecting the most technically capable and cost-effective providers, regardless of business size or certification status, consistent with the agency’s operational urgency and service delivery requirements. Her primary procurement focus is on NAICS 524291—Claims Adjusting—indicating a specialized need for third-party claims evaluation and risk assessment services related to infrastructure damage, insurance coordination, or public liability matters. This specialization suggests deep expertise in managing post-event claims resolution processes tied to municipal infrastructure incidents, positioning her as a key liaison between public works, legal, and financial operations within the city’s asset management framework.