Alison Chen

Alison Chen serves as a procurement specialist within the New York City Department of Citywide Administrative Services, supporting the agency’s mission to secure essential administrative and operational resources that sustain city government functions. Focused on professional employer organization (PEO) services, she manages acquisitions that facilitate workforce management, payroll processing, benefits administration, and compliance support for city agencies. Her role is critical in ensuring that DCAS can efficiently scale human capital services across departments while maintaining regulatory adherence and cost-effectiveness. She typically handles task orders and indefinite-delivery/indefinite-quantity (IDIQ) contracts under NAICS 561330, prioritizing scalable, compliant, and integrated PEO solutions that reduce administrative burden across municipal operations. Chen works with a broad network of certified professional employer organizations that provide comprehensive co-employment services, including workers’ compensation, HR compliance, and employee benefits administration. While no single contractor dominates her portfolio, she consistently engages with vendors that demonstrate robust compliance infrastructure, scalable service delivery models, and strong performance histories in public sector engagements. Her contracting approach emphasizes vendor reliability, service-level agreement adherence, and seamless integration with existing city HR systems. Chen’s procurement activity reflects a strict preference for open competition, with 100% of her acquisitions conducted without set-aside designations. This indicates a focus on selecting the most qualified providers based on technical merit and operational capacity rather than socioeconomic classifications, aligning with DCAS’s broader strategy to maximize efficiency and service quality across all municipal functions. Her technical expertise lies exclusively in NAICS 561330, where she procures full-service PEO solutions that enable city agencies to outsource complex HR and payroll functions. She specializes in contracts requiring multi-jurisdictional compliance, integrated payroll systems, and real-time reporting capabilities, ensuring that city employees receive consistent, legally compliant benefits and labor protections.