Alissa Downey

Alissa Downey serves as a key procurement liaison within the Missouri Department of Revenue, supporting the agency’s mission to modernize administrative systems and enhance public service delivery through efficient contract management. Though her official title is not publicly listed, her role centers on managing acquisitions aligned with the department’s strategic priorities in document automation, licensing systems, and digital service modernization. She primarily handles procurement actions under the Document Preparation Services NAICS code, overseeing contracts for forms processing, record digitization, printing, and workflow optimization services that support the secure and scalable management of driver, vehicle, and tax records. Downey’s contracting patterns reflect a reliance on a broad base of general service providers specializing in administrative and clerical support, with no exclusive vendor relationships identified. Her procurement approach emphasizes flexibility and scalability, engaging vendors capable of delivering high-volume, standardized document services across multiple state locations. While no single contractor dominates her portfolio, she consistently selects firms with proven capabilities in secure record handling, compliance with state data standards, and rapid turnaround for time-sensitive licensing and registration workflows. Her set-aside preferences are entirely non-targeted, with 100% of acquisitions conducted under open, unrestricted competitions. This reflects a deliberate strategy to maximize competition and ensure cost-effective service delivery without socioeconomic set-asides, prioritizing performance, reliability, and compliance over certification-based preferences. Her primary industry focus is NAICS 561410—Document Preparation Services—encompassing the procurement of forms management, scanning and indexing, data entry, records retention, and digital archiving solutions. She specializes in acquiring services that transition paper-based systems to secure, searchable digital platforms, ensuring alignment with Missouri’s broader goals of transparency, efficiency, and public accessibility in revenue administration.