NAICS 561720 (Janitorial Services) - Buyers, Contracts, and Small-Business Playbook
NAICS 561720 covers janitorial and custodial services for building interiors, floor care, sanitizing, and window washing. Federal demand is recurring across hospitals, courthouses, offices, warehouses, and military installations—usually through multi-year or IDIQ-style service contracts. Below is a quick playbook on market size, top agencies, and how small firms can compete beyond lowest price.
TL;DR
- NAICS 561720 = janitorial and custodial services for interior spaces, floor care, sanitizing, and window cleaning.
- Recurring demand across federal buildings, VA/DoD sites, warehouses, and courthouses—often multi-year with renewal options.
- Small-business friendly: generous SBA size standard (~$22M average receipts) with frequent SB, WOSB/EDWOSB, SDVOSB, 8(a), and HUBZone set-asides.
- Compliance-heavy, operationally straightforward: insurance, background checks, safety protocols, and reliable staffing matter as much as price.
- Quality beats lowest bid: agencies score professionalism, QCPs, and staffing plans heavily in best-value evaluations.
- Act now: add NAICS 561720 to SAM.gov to access the steady pipeline of janitorial contracts.
Live NAICS 561720 Market Data
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NAICS 561720: How to Win Federal Janitorial Contracts in 2025
Unlike low-complexity product buys, janitorial awards hinge on reliability, staffing stability, safety compliance, and quality control. Agencies want a consistent, professional presence that keeps facilities mission-ready—not just the cheapest price per square foot.
What NAICS 561720 Covers
NAICS 561720 includes establishments “primarily engaged in cleaning building interiors, interiors of transportation equipment (aircraft, rail cars, ships), and/or windows,” including:
- Custodial services and office cleaning
- Washroom sanitation, restocking, deodorizing, disinfecting
- Floor and carpet care, waxing, stripping, buffing
- Window and glass cleaning
- General housekeeping for commercial, government, medical, and warehouse facilities
- Cleaning of transportation equipment interiors (aircraft, rail cars, ships)
Federal Demand: Who Buys & How They Buy
- Wide buyer set: Civilian agencies, VA/DoD facilities, courthouses, warehouses, labs, and offices issue recurring cleaning requirements.
- Contract sizes: Single-building buys under $100K through multi-million multi-facility awards; many are regional rather than nationwide.
- Set-asides are common: SB, WOSB/EDWOSB, SDVOSB, HUBZone, and 8(a) are frequently used for janitorial contracts.
- Vehicles: Multiple-award IDIQs, BPAs, and task orders for specific facilities; direct awards for stand-alone buildings or urgent cleanings.
- Use cases: Daily janitorial, medical/clinical sanitation, base operations cleaning, seasonal deep cleans (floor wax, carpet, windows).
Market Size Snapshot (Last 12 Months)
- 5,267 janitorial-related federal contracts posted
- $288.4M awarded under NAICS 561720
- 331 companies won at least one contract
- High-volume, recurring services market with steady churn for new entrants
Top Contracting Agencies
| Agency | Awards | Total Awarded | Notes |
|---|---|---|---|
| GSA | 76 | $46.1M | Facilities-driven demand across regions |
| PBS Facility Mgmt (Region 11) | 1 | $29.3M | Large regional vehicle |
| PBS Facility Mgmt (Region 3) | 1 | $22.6M | Regional portfolio coverage |
| DHS | 16 | $19.5M | Facilities and operational support |
| Interior | 26 | $18.0M | Parks, offices, and regional assets |
Regional advantage: Demand is geographically distributed, so small firms can win without nationwide coverage—focus on the regions you can staff reliably.
Why NAICS 561720 Favors Small Businesses
- Size standard (~$22M) keeps many janitorial firms qualified as SB.
- Recurring revenue: multi-year or renewable contracts provide stable cash flow.
- Low capital barrier: success is driven by staffing reliability, compliance, and QCPs rather than heavy equipment.
- Set-aside leverage: SB, WOSB/EDWOSB, SDVOSB, HUBZone, and 8(a) preferences meaningfully narrow competition.
Competition Patterns & Evaluation Weighting
- IDIQ on-ramps: best-value tradeoff with typical weighting of past performance (30–40%), technical approach & staffing (30–40%), quality control/management (15–20%), and price (15–25%).
- Task orders under IDIQs: price influence increases (25–40%) but technical merit and staffing remain decisive.
- Direct awards: standalone RFPs mirror on-ramp weighting; quality, staffing stability, and safety compliance matter as much as price.
- Timing strategy: large janitorial IDIQs and facility-management vehicles re-compete every 5–7 years—start prepping 12–18 months ahead and track expiring contracts.
Small-Business Playbook: How to Win 561720 Contracts
- Register & certify: Keep SAM.gov active (with UEI), maintain liability insurance, and pursue socio-economic certifications (SDVOSB, WOSB/EDWOSB, HUBZone, 8(a)) where eligible.
- Professional capability statement: Highlight janitorial scope (floor care, sanitizing, window cleaning), staffing plan, equipment, safety/QCP, and past performance (commercial or local government accepted).
- Target recurring/multi-year work: Prioritize office buildings, hospitals/VA, defense facilities, and warehouse portfolios where renewals create stable revenue.
- Lead with quality & compliance: Background checks, safety protocols, training, and reliable staffing plans often score higher than lowest price.
- Use set-asides and teaming: Compete prime on SB-designated work; subcontract with large facility-management primes to build federal past performance.
- Stay certification-current: Lapses in SAM or SBA certifications can disqualify awards even if proposals score well.
Stop Bidding Blind. Start Winning 561720 Contracts.
The janitorial market rewards firms that know agency missions, monitor vehicle expirations, and demonstrate consistent quality control. Track live NAICS 561720 opportunities, map competitors, and build recurring revenue with a disciplined pipeline approach.
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About CLEATUS
CLEATUS is an AI-powered government contracting platform that helps consulting firms find opportunities, analyze requirements, track competitors, and win more contracts—at a fraction of traditional capture costs. We aggregate federal, state, local, and city opportunities; our GovCon Copilot analyzes solicitations and your internal documents to deliver actionable market intelligence that drives revenue growth.