ARMY ITES-ARMY (Information Technology Enterprise Solutions)

What is ARMY ITES-ARMY (Information Technology Enterprise Solutions)?

ITES-ARMY (Information Technology Enterprise Solutions - Army) is a family of indefinite-delivery/indefinite-quantity (IDIQ) contracts used by the U.S. Army to procure a wide range of information technology (IT) services and solutions. These contracts are designed to streamline the acquisition process for essential IT support and modernization efforts across the Army and other authorized federal agencies.

Definition

The ITES-ARMY contracts are strategically sourced vehicles aimed at providing the Army with access to cutting-edge technology and expert IT services. These contracts cover various functional areas, including but not limited to cybersecurity, enterprise networking, cloud computing, application development, and IT infrastructure support. The ITES-ARMY program is managed by the U.S. Army Computer Hardware, Enterprise Software and Solutions (CHESS) program office. The legal and regulatory basis for ITES-ARMY stems from federal acquisition regulations (FAR) and other relevant DoD policies, ensuring fair competition and best value for the government. Winning a spot on an ITES-ARMY contract is highly competitive and coveted by government contractors, providing access to a substantial pool of potential task orders.

The scope and specific requirements vary across different ITES-ARMY iterations. Contractors interested in competing for task orders must first qualify for and be awarded a spot on the specific ITES-ARMY contract vehicle of interest. This usually involves a rigorous evaluation process to ensure contractors meet stringent technical and financial requirements.

Key Points

• Broad Scope: ITES-ARMY covers a comprehensive array of IT services and solutions.
• IDIQ Structure: Task orders are issued under the overarching IDIQ contract, providing flexibility and agility.
• Multiple Award: ITES-ARMY contracts are typically awarded to multiple vendors to promote competition and ensure access to diverse capabilities.
• Strategic Sourcing: ITES-ARMY aligns with the Army's strategic goals for IT modernization and enterprise efficiency.

Practical Examples

1. Cybersecurity Task Order: A contractor wins a task order under ITES-ARMY to provide cybersecurity support services, including vulnerability assessments, penetration testing, and incident response, to protect the Army's networks and data.
2. Cloud Migration Project: A company is awarded a task order to migrate an Army application to a cloud environment, leveraging ITES-ARMY to access cloud services and expertise.
3. Help Desk Support Services: An IT services provider wins a task order under ITES-ARMY to provide help desk support for Army personnel, addressing IT-related issues and ensuring smooth operations.