The Community Services Board of the City of Norfolk is dedicated to advancing community-based behavioral health and rehabilitation services for vulnerable populations, with a focus on restoring independence, promoting dignity, and facilitating integration into daily life. Its core mission centers on...
The Community Services Board of the City of Norfolk is dedicated to advancing community-based behavioral health and rehabilitation services for vulnerable populations, with a focus on restoring independence, promoting dignity, and facilitating integration into daily life. Its core mission centers on delivering accessible, person-centered support through vocational rehabilitation, residential mental health and substance abuse care, and therapeutic interventions for children and adults. Strategic priorities include expanding in-home and community-based alternatives to institutional care, strengthening supported employment pathways, and enhancing coordinated care for individuals with developmental, psychiatric, or substance use conditions. Programs emphasize recovery-oriented services, individualized treatment planning, and collaboration with local nonprofits and licensed clinicians to ensure holistic outcomes.
The agency primarily procures specialized human services through competitive solicitations, favoring performance-based contracts that emphasize measurable outcomes in client functioning, retention, and community engagement. Contract vehicles are typically issued as service-based procurements under standard government contracting frameworks, with no set-asides currently in use. Procurements are structured to ensure accountability, compliance with state and federal behavioral health standards, and continuity of care across service delivery points.
Primary procurement activity targets NAICS 624310 for supported employment and community engagement, 623220 for residential mental health and substance abuse facilities, and 621340 for pediatric therapy services. These reflect a deliberate focus on outpatient, home-based, and community-integrated care models. The agency does not currently utilize set-asides and maintains an open vendor landscape, seeking qualified providers with demonstrated expertise in behavioral health service delivery, clinical licensing, and outcome tracking systems.
As a municipal agency under the City of Norfolk, the Community Services Board operates locally to serve Norfolk residents with behavioral health and rehabilitation needs. It functions as a direct service provider and coordinator, utilizing standard government procurement vehicles to acquire third-party clinical and support services. Its structure is designed to align with state-level mental health and developmental services frameworks while maintaining localized program responsiveness.
