What does Toll Services do?

Toll Services, operating under the Illinois Toll Highway Authority, is tasked with ensuring the seamless operation and continuous modernization of the state’s electronic toll collection infrastructure. Its core mission centers on maintaining the reliability, scalability, and user accessibility of the I-PASS system through advanced technical services that support backend operations, customer service platforms, and retail distribution networks. Strategic priorities include enhancing transaction processing integrity, expanding service accessibility across metropolitan corridors, and integrating secure, interoperable systems that support evolving user expectations for contactless and automated tolling. Key programs focus on end-to-end support for transponder deployment, real-time billing systems, and customer-facing digital interfaces. The agency primarily procures specialized technical consulting and systems design services to sustain and upgrade its digital tolling ecosystem. Contracts are typically structured as performance-based solicitations requiring deep domain expertise in transportation technology, data integration, and customer service platform maintenance. Procurements are issued through competitive bidding without set-asides, indicating a focus on technical capability over socioeconomic preferences. Toll Services consistently targets NAICS 541512 (Computer Systems Design Services) and 541690 (Other Scientific and Technical Consulting Services), reflecting its reliance on firms capable of designing, optimizing, and supporting complex tolling infrastructure and customer service workflows. Vendors are expected to demonstrate proven experience in transportation IT systems, secure data management, and large-scale service deployment across distributed retail and online channels. As a division of the Illinois Toll Highway Authority, Toll Services operates statewide with no fixed physical location, managing a decentralized network of toll collection points and service centers. It utilizes standard federal and state procurement vehicles, issuing solicitations through open competition to secure mission-critical technical services that ensure operational continuity and technological advancement in automated tolling.

How do I find contracts from Toll Services?

You can find contracts from Toll Services on CLEATUS by visiting the agency's contracts tab. Search and filter by contract type, NAICS code, set-aside, and more. CLEATUS aggregates data from SAM.gov, FPDS, USASpending.gov, and state procurement systems.

What contracts does Toll Services award?

Toll Services awards government contracts across various categories. Browse contract opportunities from this agency.

How do I do business with Toll Services?

To do business with Toll Services, start by registering in SAM.gov and obtaining a UEI number. Then search for contract opportunities from this agency on CLEATUS. Review the agency's procurement history, identify relevant NAICS codes, and prepare competitive proposals. The contractors tab shows companies that have won contracts from this agency.

Who are the top contractors for Toll Services?

View the full list of contractors who have won awards from Toll Services in the contractors tab . You can filter by contract value, NAICS code, and set-aside type to find relevant competitors and potential teaming partners.

Where is Toll Services located?

Toll Services is located in IL. While the agency may have offices in multiple locations, contract opportunities can be performed at various places of performance across the country.

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State & Local Agency

Toll Services

Part of Illinois · Illinois

Toll Services, operating under the Illinois Toll Highway Authority, is tasked with ensuring the seamless operation and continuous modernization of the state’s electronic toll collection infrastructure. Its core mission centers on maintaining the reliability, scalability, and user accessibility of the I-PASS system through advanced technical services that support backend operations, customer service platforms, and retail distribution networks.

Toll Services is a government agency with procurement activity across contracts, awards, and contractors.

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