CUSTOM CALL CENTERS, INC.

Custom Call Centers, Inc. specializes in the provision of customer contact center services and IT-enabled communication support. Their core capabilities include managing high-volume call center operations and delivering specialized IT support for public-facing service centers. The company demonstrates technical expertise in deploying communication infrastructure across diverse service locations, including specialized support for healthcare-related environments and regional service centers. The company maintains a dedicated relationship with the Department of Children and Families, where they provide ongoing operational support for various service centers. Their work for this agency focuses on maintaining communication hubs and IT customer support services across multiple sites, including the West Kendall and Coconut Grove service centers, as well as supporting initiatives linked to Jackson Memorial Hospital. Based in Miami, Florida, the company positions itself as a regional provider of specialized communication and IT support services for government social services and healthcare-adjacent infrastructure.