MUMPS AUDIOFAX, INC

MUMPS AUDIOFAX, INC specializes in the design, deployment, and ongoing support of mission-critical audio-based communication systems for federal agencies, with a primary focus on automated appointment reminder and patient engagement platforms. Their core technical expertise lies in custom software development, system integration, and sustained maintenance of healthcare communication tools, particularly around the AUDIOCARE platform. They deliver end-to-end solutions that include license management, system renewals, feature enhancements, and technical support services tailored to comply with federal health IT standards. Their work demonstrates deep proficiency in interoperable healthcare messaging, secure data exchange, and user-centered design for clinical workflows, with a specialization in sustaining legacy systems while ensuring regulatory alignment. The contractor maintains strong, recurring relationships with the Department of Veterans Affairs, Department of Health and Human Services, and Department of Defense, consistently delivering AUDIOCARE-related enhancements, license renewals, and operational support. These engagements reflect a pattern of long-term partnership, with multiple option years exercised across agencies, indicating high customer satisfaction and system reliability in mission-critical environments. Their primary industry focus is on Computer Systems Design Services under NAICS 541512, where they provide tailored software solutions for public health and veteran care delivery. They also operate in Software Publishers (NAICS 513210), indicating ownership and distribution of proprietary healthcare communication software. This positions them as a niche provider in the federal healthcare IT space, serving agencies that require secure, scalable, and compliant patient outreach systems. As a Women-Owned Small Business and Woman-Owned Business certified firm based in Wayne, Pennsylvania, MUMPS AUDIOFAX, INC brings a certified small business perspective to federal contracting, with a focused presence in the healthcare and defense IT markets. Their structure supports agile, responsive service delivery aligned with government procurement frameworks.