This Solicitation opportunity from New York was posted on January 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
05726Y0571-RFI for Process Improvement to 911 Call Taking Operations
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
Active Opportunities Like This One
AI Contract Overview
The New York City Fire Department (FDNY) is seeking input from qualified proposers through a Request for Information (RFI) aimed at exploring potential end-to-end process improvements in the handling and lifecycle of 911 calls, with possibilities to extend such improvements to other areas within the department. This initiative is part of FDNY’s effort to promote competition and gather insights that might inform future procurements or process enhancements. The RFI is accessible via the City's PASSPort procurement portal, where interested parties can submit their responses and direct any inquiries. Questions must be submitted through the designated discussion forum on PASSPort at least ten days before the submission deadline. This RFI does not constitute a binding agreement and does not guarantee any contract or payment, nor does it provide any advantage in future procurement processes. The solicitation is open until February 12, 2026, and is specifically aimed at entities knowledgeable about improving emergency call taking operations under the NAICS code 922160, which relates to fire protection. The FDNY will provide written answers to questions through official addenda on the PASSPort portal to ensure transparency and equal access to information. The primary contact for this RFI is Shannon Cardone, who can be reached via email or phone for further assistance.
General Info
Place of Performance
New York, NY, USASet-Aside
Documents
0AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
This Request for Information (RFI) is being released through PASSPort, New York City's online procurement portal. Responses to this RFI shall be submitted via PASSPort. To access this RFI, please visit the PASSPort Public Portal at a0333-passportpublic.nyc.gov/ and click on "Browse Solicitations." To locate the RFI, insert EPIN 05726Y0571 into the Keywords search field. If you need additional assistance with PASSPort, please submit an inquiry to the MOCS Service Desk at the following URL: mocssupport.atlassian.net/servicedesk/customer/portals
Any inquiries concerning this RFI shall be submitted through the Discussion Forum in PASSPort. The deadline for submission of inquiries is no later than ten (10) days prior to the proposal due date. FDNY will subsequently provide written answers to questions received via an addendum released through PASSPort.
The issuance of this RFI and the submission of a proposal to the FDNY does not obligated the FDNY or the City of New York in any way. No contract or payment will result from this RFI, nor will any responding vendor be given any kind of advantage in any future procurement that should result from the information provided by the vendor.
Earlier notices in this NAICS code
Posted before this notice, open and closed
Find Active Opportunities Like This
Get AI-powered intelligence on the opportunities still open
Every page of the solicitation package shredded into a compliance breakdown
AI-powered matching based on your capabilities and past performance
Competitor and incumbent history on the requirement
Automated alerts on amendments, Q&A deadlines, and award
Join 750+ contractors already using CLEATUS
