15BCTS22Q00000028 - CTS Virtual Peer Support

Solicitation 15BCTS22Q00000028, issued by the Department of Justice Federal Bureau of Prisons for Community Treatment Services, establishes a contract for a virtual peer recovery support service. This service is designed to augment traditional outpatient substance abuse and mental health treatment for inmates in community-based programs. The contractor is required to provide a mobile application accessible via cellular phones, laptops, and tablets, ensuring that certified peer support specialists are available to the inmate population 24 hours a day, 7 days a week. Key operational requirements include the delivery of ongoing risk assessments, monitoring of quality of life perceptions, and the provision of a real-time dashboard to track treatment outcomes, relapse events, and risk factors. The contract is designated as a Total Small Business Set-Aside under NAICS code 621420. It consists of a one-year base period with a one-year option, beginning September 1, 2022. Awardees must provide comprehensive operational plans covering digital platform management, crisis intervention for suicidal or homicidal ideation, and continuity of operations. Staffing mandates require that all peer recovery and support specialists hold mandatory certifications and possess documented experience working with criminal justice populations. Additionally, the contractor must adhere to Department of Justice whistleblower protection policies and provide detailed business and performance documentation to ensure service quality and accountability.