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24/7 Crisis Intervention Hotline

Active

State & Local

Response Deadline11/24/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the School District of Greenville County involves the operation of a 24/7/365 virtual crisis intervention hotline. The selected provider will utilize enterprise-grade call center software to offer real-time family support and triage emergencies to higher-level care for prime contractors working on district projects. To ensure safety and regulatory adherence, all staffing must possess crisis intervention certification and pass comprehensive criminal background checks. Additionally, the provider is required to maintain strict compliance with HIPAA and FERPA regulations to protect sensitive information while delivering continuous crisis support availability.

General Info

Subcontract for 24/7 virtual crisis hotline providing certified support and regulatory compliance.

Agency

South Carolina → GCS Administration

NAICS

624190 - Other Individual and Family Services

Place of Performance

SC, USA

Set-Aside

NONE

Documents

This scope was carved out of 327-31.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Virtual Telehealth Services

AI Contract Breakdown

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Timeline

PostedNov 4

subcontract

Response DeadlineNov 24

Submission deadline

Response Deadline

11/24/2026, 03:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencySouth Carolina → GCS Administration

ContactsNo contacts available

OfficeN/A

Organization / AgencySouth Carolina → GCS Administration

Office AddressN/A

ContactsNo contact information available

Full Description

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Operates a round-the-clock virtual crisis line for prime contractors on School District of Greenville County projects. Staffs a 24/7/365 telephone or digital line to provide real-time family support and triage emergencies to higher-level care using enterprise-grade call center software. Requires crisis intervention certification, criminal background checks, and HIPAA/FERPA compliance. Delivers 24/7 crisis support availability.

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