This Government Contract opportunity from Department Of Veterans Affairs was posted on April 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Remote Help Desk and System Monitoring

Closed

Federal

Submission Closed04/29/2026, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Strategic Weapons Facility Pac Financial

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about 20 hours ago

DEADLINE

in 3 days

AI Contract Overview

The contract obligates the provider to deliver round-the-clock remote support for the Jeron Nurse Call System, ensuring uninterrupted operation through continuous monitoring, timely troubleshooting, and immediate response to system alerts or downtime events. Support includes direct assistance to end users, identification and resolution of technical issues, and escalation to on-site engineers when remote interventions are insufficient, maintaining clinical communication integrity across VA facilities. The solicitation is classified as a subcontract under NAICS code 541512, issued by the Department of Veterans Affairs through the 245-NETWORK Contract Office 5, with a response deadline of April 29, 2026, at 12:00 PM. The work is performance-based and does not specify a physical location for service delivery, allowing for nationwide remote support consistent with the needs of VA healthcare sites. The contract emphasizes reliability, rapid response, and accountability in sustaining a critical communication infrastructure for patient safety.

General Info

Provide 24/7 remote support for Jeron Nurse Call System nationwide, ensuring rapid response and clinical communication integrity for VA facilities.

Agency

Department Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C24526Q0474.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065-- JERON Nurse Call Support

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedApr 23

subcontract

Response DeadlineApr 29

Deadline has passed

Submission Closed

04/29/2026, 12:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 245-NETWORK Contract Office 5 (36C245)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide continuous remote support for the Jeron Nurse Call System, including user assistance, troubleshooting, system monitoring, downtime alerts, and escalation to on-site engineers as needed.