26-448DOIT-APP44-B-49309 | JPMC Salesforce Prod and Srvces

The State of Illinois Department of Innovation and Technology is soliciting proposals for an indefinite quantity Joint Purchase Master Contract (JPMC) to provide Salesforce branded licenses, professional services, and value-added services. This statewide contract is designed to support digital transformation initiatives by standardizing licensing and leveraging volume discounts for the full Salesforce product portfolio, including MuleSoft, Tableau, Marketing Cloud, and Slack. The contract will be available to all governmental units and qualified not-for-profit agencies in Illinois for an initial term of ten years. The scope includes professional services for planning, design, implementation, and training, as well as technical support for critical systems. The procurement is conducted as a Request for Proposal where the award is based on a combination of a heavily weighted technical proposal, a commitment to diversity (representing 20% of the technical score), and pricing, which is considered secondary. Vendors must provide percent discount pricing based on Salesforce list prices and hourly rates for specific professional roles such as Solutions Architects and Project Managers. Compliance requirements are stringent, including adherence to the Illinois Business Enterprise Program (BEP) goals, prevailing wage laws, and strict cloud hosting security standards that mandate data remain within the contiguous United States. Proposals must be submitted electronically via BidBuy by November 13, 2025.