3550--RO307 VR&E | CH 31 self employment plan. 2 vending machines

STATEMENT OF WORK VENDING MACHINES FOR CHAPTER 31 VETERAN 1. BACKGROUND The U.S. Department of Veteran Affairs has a need to purchase two (2) customized vending machines capable of dispensing surgical scrub clothing. The vending machines are for a Veteran in a Chapter 31 Self-Employment Program that is currently being managed by the Veteran Readiness & Employment Division (VR&E) at the Buffalo Regional Office (307). The equipment will be used in two (2) local hospitals. Scrub dispensing machines will provide a convenient option for employees to obtain the clothing they need at the worksite with on-demand purchasing options via the Internet. 2. FEATURES AND CAPABILITIES Each of the vending machines must have the following features, characteristics, and capabilities: Guaranteed delivery This sub-system guarantees that an item has been dispensed when the machine believes it has dispensed the item. This prevents items from being regarded as sold or credited against a staff member s usage if the machine were to not vend an item. Alerting system - The machine would be programmed to send e-mail or SMS text messages when product inventory is low or if the machine is experiencing operational issues. Programmable anti-theft function Anti-tampering software would alert the owner of suspicious activity, power disconnection or change in behavior of the machine. Inventory control - Each machine would gather and store data about inventory, customer preferences, accounting, and sales. The business owner would be alerted when to replenish the machine or check accounting functions. Usage Identification - Data regarding sales and customer preferences would be gathered and stored for the business to use or to generate reports for use by the hospital. In hospitals supplying a number of scrub sets to each employee, or color coding the hospitals or different floors, the system can track the selection of individual employees. It would restrict usage based on employee identification number Payment methods - An e-wallet reader would accept all methods of cashless payment. A receipt could be emailed or printed onsite. All sales would be made either by using a personal credit card with employee identifiction (ID) card systems. The host hospital would then be invoiced for these purchases. The system would be compliant with a multitude of card technologies and would Integrate directly with existing ID systems on site Identification Cards used to access facilities - Database listing of IDs of cards to the corresponding staff members gets linked to the retail inventory management solution and cards are able to access the machine. If a separate ID card is needed, additional functionality for the machine is needed. NEC 2020 compliant compliant with National Electrical Code requirements. UL certified compliant with underwriting codes for all electrical/electronic (power supply, hardware) systems for Health Care industry standards for this application. Integrated Product Detector Sensors System (IPDSS) proprietary sensing technology provides additional feedback to the system for location of products. This reduces errors related to the machines internal representation of which are in the machine, as well as when an item has been dispensed. ADA complaint - Base for each unit to meet ADA standards to meet accessible design requirements. Modification to vending module for ADA compliance Remote Access Available Troubleshooting available from tech team can be done over the internet directly into the machine. Wrap for Companion Units - As shown in the picture below, the complete setup would be wrapped to brand and designate the business as a Service-Disabled Veteran Owned Business (SDVOB). This would include front and both sides. Topper A topper sits on top of the setup with the name of the Company and the SDVOB designation. It also houses a 32 monitor which is part of the marketing program. Digital Signage Hardware - This hardware is essential to the marketing of products to the customer base. Allowing the customer to review all inventory using a 27 touch screen is critical to the success of the business. Also, the touch screen will allow the customer to shop virtually, scanning the entire product catalog, expanding the business potential.