52-RFP-2417537126-PJW - SUPPORT FUNCTION SPANS OF CONTROL AND ORGANIZATIONAL STRUCTURE ASSESSMENT

The North Carolina Department of Adult Correction is soliciting proposals for a firm fixed price, not-to-exceed contract to conduct a support function spans of control and organizational structure assessment. This narrow engagement, expected to last approximately twenty weeks, focuses exclusively on back-office support functions, including Human Resources and Training, Administration, Organizational Performance, General Counsel, and Communications. The project excludes custody, community supervision, and direct clinical staffing. The selected vendor will be responsible for creating an inventory of teams and units, validating a span and layer baseline, and developing a preferred target model with multiple structural options to improve efficiency and reduce management layers. The engagement requires the vendor to work with Department leadership and the North Carolina Office of State Human Resources, performing work primarily at headquarters in Raleigh or remotely. Key deliverables must be provided in editable native formats and will be evaluated based on conformity, completeness, accuracy, traceability, and usability. In addition to the base scope, the Department is seeking a separately priced option for Phase II to provide additional support for the full implementation of the recommended operating model improvements. Proposals are due by October 15, 2026, and will be evaluated via a narrative review analysis. Vendors must be registered in North Carolina and in good standing to be eligible for award.