70 -- Unified Messaging

The GSA Federal Technology Service is looking for messaging solution that will allow access to e-mails, faxes and voice mails from a telephone, PC or the Internet. From a PC, users should have the ability to click on their e-mail and fax messages and read them on screen. Users should also have the ability to click on their voice messages and hear them through PC speaker and/or telephone device. From a telephone, users, along with listening to their voice mail messages, should have the capability to call in and have their e-mail messages read to them, using text to speech technology. The messaging system should accommodate four thousand (4,000) users with room for growth. The system will be used in a Centrex environment and will need to integrate with up to three (3) central offices. The user base will not be on the same Local Area Network (LAN) and will not be on the same e-mail platform. The majority of users will be Lotus Notes users, but will also have Exchange and GroupWise users.